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chrish25439252
chrish25439252
Participant
February 27, 2018
Answered

InCopy Assignments Reverting Back to Original Version

  • February 27, 2018
  • 2 replies
  • 1239 views

I work on a daily newspaper and our copy desk uses InCopy (CC 2017). As the design editor, I maintain the InDesign (CC2017) file to which the InCopy assignment are linked and our copy editors update the assignments in InCopy. Occasionally, after an assignment has been updated in a layout file with another or multiple assignments, the update icon will appear on one of the another assignments, which then reverts it back to the original version, eliminating any recent changes. This weird glitch is not because someone has accidentally checked out that assignment — in fact it seems to happen randomly. Does anyone know why this keeps happening and how I can rectify this?

    This topic has been closed for replies.
    Correct answer BobLevine

    The copy editors are updating the text in InCopy via the INDD file.


    Sounds like you may have a Dropbox syncing issue. I’d be looking at each user to see how well things are working to make sure everyone’s machines are syncing properly.

    2 replies

    A
    A. A. Ron
    Participant
    November 13, 2019

    I'm seeing a similar issue starting to happen with our assignments. We do use Dropbox for some projects, but we're seeing it with projects that have also been done in-house, stored on our internal server, and were never on Dropbox.

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    February 28, 2018

    Are these assignments all being stored and accessed from a server? Have you tried just opening the INDD files?

    chrish25439252
    chrish25439252Author
    Participant
    February 28, 2018

    We use Dropbox because our internal office server is slow and has issues,

    Yes, I usually keep the INDD layout file open and update the InCopy

    assignments when they're ready.

    Chris Hale

    ~ Personal details removed by Moderator

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    February 28, 2018

    Are you using assignments or just the INDD file with InCopy content?

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