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Participant
November 12, 2024
Question

Incopy files don't updated

  • November 12, 2024
  • 2 replies
  • 223 views

Hello,

I've been having the issue with Incopy files (assignments) not updating in Indesign documents.

Indesign layouts and assignments live on Onedrive. After my collegues make changes and I open the layout on my end I can see design changes in Indesign, but I can't see changes to the text files (Incopy assignemenst). For some reason Indesign file syncs properly but Incopy files don't sync at all.

I've updated all apps to the latest 20.0, cleared cache and updet OS tp 15.1 and but the problem still persists.

I am the only person on the team of 5 who has the sync issues with Incopy files.

Any ideas about what might be causing it?

    This topic has been closed for replies.

    2 replies

    BobLevine
    Community Expert
    Community Expert
    November 12, 2024

    I don't have a Mac to check on but on Windows, you right click the folder and choose "Always keep on this device" from the contextual menu. I'm guessing it's very similar on Mac.

    BobLevine
    Community Expert
    Community Expert
    November 12, 2024

    Two suggestions for OneDrive workflows.

    1. Make sure "cloud only" is completely disabled for all participants to force local syncing of files.

    2. Stop using assignments. They are unnecessary with small workgroups. Stick to opening the INDD files in InCopy and checking out stories from there.

    Participant
    November 12, 2024

    Thanks, Bob,

    Where would I find "cloud only" box. It's not in OneDrive preferences