InCopy issue - Changes not showing

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Hello,
Hopefully someone can help me with my problem.
We are trying to implement an InCopy process between the design and communication team in our company.

While testing I have noticed that everytime I open an updated file from comms team, the updates are not showing on my end. The old file with no new text change is what is opening. We've tried sending the file via our work intake tool, email and Teams and everytime the old file is still what is being shown on the screen.

Please help.

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BobLevine

Community Expert

Without details on your workflow it's really impossible to guess.

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S

sherwilAuthor

Participant

We create the file via InDesign. From there we also create the Assignment.
We take the ICMA file and send that to the comms team which will do all of their review.
They send it back to us via our work intake tool.

No worries I found a work around it. Thanks anyways.

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hammer0909

Community Expert

You came here for assistance and people have devoted time to helping you. It would be appropriate for you to share your solution here in hopes that it can help someone in the future.

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