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ags19783534205
ags19783534205
Participant
June 19, 2019
Answered

Incopy Missing Command Bar

  • June 19, 2019
  • 3 replies
  • 1861 views

I recently picked up a new laptop, it's great, it has everything I need...except InCopy refuses to display correctly. The application opens but instead of a command bar at the top or a copyfit info panel at the bottom, all I get is blank grey panels. It doesn't seem to matter what I do, nothing makes it display properly.

I've seen a couple of forum posts about removing preferences folders, etc. but that doesn't seem to make a difference. Here's what I'm seeing:

If anybody else out there has seen this and knows how to fix it, I would appreciate the help.

Many thanks.

This topic has been closed for replies.
Correct answer BobLevine

Window>Command Bar

3 replies

S
shayg
Participating Frequently
April 29, 2020

I just had this problem. Try installing InCopy 15.0 instead. It fixed the problem.

P
paulaa454907244897403
Participant
July 19, 2019

Did you try opening each tool's dialogue box and then dragging it up to the top Command Bar area? I tried it just now and that worked. I hope it helps you too.

V
vanderli
Participant
April 15, 2020

I ran several situations in the operating system to correct, from creating a new user to deleting everything from Adobe directly in the Windows 10 Professional Build 1909 registry. Nothing solved, only format c:
I believe it will work ...

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
April 15, 2020

That is ridiculous advice!

Dragging the tools into the bar is the right answer.

BobLevine
Community Expert
BobLevineCommunity ExpertCorrect answer
Community Expert
June 19, 2019

Window>Command Bar

ags19783534205
ags19783534205Author
Participant
July 7, 2019

Yeah. . . .That's not terribly helpfu. As you can see in my screenshot, the command bar is present, it's just blank. I know how to switch toolbars on and off, I've been using InCopy and InDesign for a few years now. The issue is that when the toolbar is present it is blank, and when I close and restart the application, the toolbars remain blank. Resetting the workspace does nothing. Working through the whole delete the preferences folder process does nothing. Basically, Adobe seem to have a bug that they are unwilling to/incapable of fixing.

If anybody out there has anything useful to add (beyond Windows>Command Bar(!), I would very much appreciate the help.

Thanks in advance.

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    July 7, 2019

    Nice attitude.

    Good luck!

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