InCopy opening old versions of files

Forum|Forum|2 years ago
August 31, 2023
1 reply
487 views

We are working on a magazine. My colleague sent me zip files with updated versions and when I opened them in InCopy, his changes were not there, even though he could see them. I have deleted all old files from my computer - but it's like it's opening cached versions. Is there a fix?

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BobLevine

Community Expert

Sounds like human error to me.

Why are you being sent zip files? Put everything in the project in a Dropbox folder that you and your colleague are working on. Have the InCopy content exported to a folder within that folder and then the InCopy user can open the INDD file in InCopy and work on it there.

S

SaraUGP

Participating Frequently

We're having the same kind of issue, but we are not sending zip files.

BobLevine

Community Expert

You shouldn't be "sending" anything. Follow my directions above and create shared Dropbox or OneDrive folder and be done with it.

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