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Rebecca31999031sm4u
Participant
Aug 31, 2023 1:20 PM UTC
Question

InCopy opening old versions of files

We are working on a magazine. My colleague sent me zip files with updated versions and when I opened them in InCopy, his changes were not there, even though he could see them. I have deleted all old files from my computer - but it's like it's opening cached versions. Is there a fix?

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      5 replies

      BobLevine
      Community Expert
      BobLevineCommunity Expert
      Community Expert
      Aug 31, 2023 3:47 PM UTC

      Sounds like human error to me.

       

      Why are you being sent zip files? Put everything in the project in a Dropbox folder that you and your colleague are working on. Have the InCopy content exported to a folder within that folder and then the InCopy user can open the INDD file in InCopy and work on it there.

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        SaraUGP
        Participating Frequently
        Mar 6, 2024 3:44 PM UTC

        We're having the same kind of issue, but we are not sending zip files. 

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        BobLevine
        Community Expert
        BobLevineCommunity Expert
        Community Expert
        Mar 6, 2024 3:49 PM UTC

        You shouldn't be "sending" anything. Follow my directions above and create shared Dropbox or OneDrive folder and be done with it.

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