InCopy shows A-Parent page instead of regular page in layout view

This is the first time our team has encountered this issue with InCopy. So far it is limited to just this document and we cannot find a solution. We have numerous other documents, all created the same way, and none of them have this problem. This specific document, when first opened in InCopy, is automatically viewed in "story mode" and looks fine. When switching to "Layout View" it shows the "A-Parent" page, which only has the header and is void of text. This creates a lot of confusion for everyone. What we would like to know is. How do we get it to stay defaulted to the regular pages with the text when switching to layout view? We just found the little selection tab in the bottom left corner but the majority of our end users are not tech savvy and would easily get confused by this. Is there a way to fix this?  We have no idea why it is doing this nor how to correct it.