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Participant
October 26, 2021
Question

InCopy "Unable to lock the following files" on network volume

  • October 26, 2021
  • 1 reply
  • 615 views

In both InCopy 2020 and 2021, I am unable to open a icml file properly if the file is locatede on a network volume. Opens just fine if on a local drive. The error I get is "Unable to lock th efollowing files:" The file opens, but I am unable to edit it, or check it out. It doesn't matter if the file was created by someone else or by me, it has to be copied down to lock it. It doesn't matter if I'm connected via SMB or AFP, or to a server or a Mac with file sharing turned on. Please help!

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    1 reply

    Participant
    October 26, 2021

    Additionally, if I try to save the same document across the network as a icmt template, I get "Cannot save x for reason y". Isn't that peculiar? Saving it locally gives me no problem. 

    BobLevine
    Community Expert
    Community Expert
    October 27, 2021
    Sounds like some kind of permissions issue.