InCopy v16. Unable to check out this file. It may be in use by someone else ERROR

Forum|Forum|5 years ago
November 19, 2020
2 replies
687 views

Keep getting this error. Everything is closed and no one is in the Assignment.

Deleted and reassigned, still getting the same error.

Any ideas?

This topic has been closed for replies.

Geоrge

Legend

>> Any ideas?

Unembed all stories back to InDesign, do indd-idml-indd concersion and try again.

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

BobLevine

Community Expert

Not without a lot more information. Please provide details on your workflow.

Are you using a local network? Cloud service such as Dropbox? Is the InDesign user also on v16? If you mouse over the story do you get a tooltip popup telling you who has it checked out?

D

defaultg4q6cx6s5fm1Author

Participant

Yes, both InDesign and InCopy are on v16. Yes, using Dropbox, would that be the issue?

It's saying it's checked out by another user who's not even using the file at all.

BobLevine

Community Expert

Now that I look at your screenshot again, it appears that there's a missing link and with everything dimmed back, I doubt anything has been exported properly. First thing to do is make sure that you do not have smart sync enabled for Dropbox.

Then, please show us a screenshot of the file structure in File Explorer and switch to galley or story view and show us a screenshot there as well as the expanded assignments panel.

Finally, if you want help, I would strongly suggest not waiting three more weeks before coming back here.

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