InCopy2014 crashes whenever I leave notes

hi there. I'm new to the forum and the product. I'm using it for a project through a vendor. It's great...except when I try to use the note tool. It lets me start writing one, but then I can't go back to any other tool and it just tells me it's stopped working and send reports to Microsoft.

I'm using Windows 10. I'm at a loss and if I don't get this solved, I'll lose my ever-loving mind. Anyone have any experience or ideas? This is the only time it crashes. Thank you!!!!!