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girlygirl449
Participant
November 15, 2017
Answered

InCopyCC18 errors out if file is open in InDesignCC18

  • November 15, 2017
  • 2 replies
  • 430 views

Editors using Incopy CC 18 get an error if they try to open am .indd file that designers have open in InDesign CC18. The whole point of InCopy for us is so that editors can work on files that designers are using. It only happens on files with .idlk files indicating it is open in InDesign. This did not happen before our upgrade to CC18.

Also when designers export multiple stories on one page to Incopy it automatically exports everyting with the file name as the first line, but then asks if we want to replace the .icml file it just auto-saved.

This topic has been closed for replies.
Correct answer SanyamTalwar

We have provided an update to CC2018 to addressed crashes and bugs.(If the updates are not available select "Check for app updates" option in Creative cloud application.)

Refer Release notes - https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

2 replies

SanyamTalwar
Community Manager
SanyamTalwarCommunity ManagerCorrect answer
Community Manager
November 17, 2017

We have provided an update to CC2018 to addressed crashes and bugs.(If the updates are not available select "Check for app updates" option in Creative cloud application.)

Refer Release notes - https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

girlygirl449
Participant
November 15, 2017

They are getting error code 14

BobLevine
Community Expert
Community Expert
November 15, 2017

That seems to be a rather common error right now. Pop over to the InDesign forum and see if any of the posts there are of any help.