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Participant
Mar 12, 2024 4:33 AM UTC
Question

Layout and Display Issues in Adobe InCopy

Hello, I am encountering layout and display issues in Adobe InCopy that seem to be unique to my installation. When I open certain chapters or sections of documents, the layout appears messy, and the text does not display correctly. Strangely, my colleagues, who are using the same fonts, and documents, are not experiencing these problems. In addition, it just happened for no reason because I had been working smoothly the last few weeks ago.

 

I have taken the following steps to address the issue without success:

  • Reinstall the program
  • Restart PC

     

I have attached screenshots illustrating the issue for your reference.

- Picture 1 is what my friends seen

- Picutre 2 is mine (you will see the layout in paragraph and infographic are messy and unstructured)

 

Thank you very much for your time and assistance. I appreciate your prompt attention to this matter. If you require any further information, please do not hesitate to contact me.

 

Suphanut 

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6 replies

BobLevine
Community Expert
Community Expert
Mar 12, 2024 11:32 AM UTC

Try opening the INDD file instead of the ICMA file.

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Participant
Mar 13, 2024 2:11 AM UTC

Thank you for your reply, but my team only has only ICMA file as we are the context reviewers. We don't have access to the InDesign program 😞

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BobLevine
Community Expert
Community Expert
Mar 13, 2024 11:18 AM UTC

What version of InCopy? What operating system?

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