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Participating Frequently
Dec 22, 2020 3:02 PM UTC
Question

"This file in use" message using InCopy from DropBox server

Hello, 

We're using InCopy, via dropbox as server, to coordinate a small magazine project where the editors are in the US and our designer is in the EU. He puts InCopy docs on the DB server and we're to access them. I have been able to access one document--a test from a previous issue. But I cannot access any of this issue's articles. We've tried using assignments, and he's tried placing the docs within a folder. (See second screen shot.) I don't have smartsync turned on. And, another employee is able to access the files! So, it is something on my end. (Could it be that I am running Big Sur? My colleague is running Catalina.)

Thank you, 

Lisa

I will check back here often over the next 24 hours. 

 

 

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    9 replies

    BobLevine
    Community Expert
    Community Expert
    Dec 22, 2020 3:37 PM UTC

    Try to simplify this. Skip the assignments and just open the INDD file using InCopy.

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    Participating Frequently
    Dec 22, 2020 4:10 PM UTC

    Hi Bob, 

     

    Thank you. When I go to the DB server and click on any of the INDD files I  get the "this file in use" message. (We tried assignments as a possible workaround.) 

     

     

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    BobLevine
    Community Expert
    Community Expert
    Dec 22, 2020 4:34 PM UTC
    What do you mean Dropbox server? You should be working on synced folder on your harddrive.
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