Skip to main content
melissaw94920200
Participant
Dec 12, 2018 10:17 PM UTC
Answered

Unable to open ICMA files

I'm getting error: This file is already open by another application.  This file may be stored on a network server and cannot be opened until the other user closes it" when trying to open ICMA files.  Either get the error or InCopy crashes.  Have removed and reinstalled InCopy and cleared preferences.  No luck.  This is a Windows 10 Pro system with Adobe Creative Cloud.  Please help.

This topic is closed to new replies. Start a new post to keep the conversation going.
Om Nath Jha
Om Nath JhaCorrect answer
Legend
Mar 7, 2019 5:20 PM UTC

Hi Melissa,

Please check this thread and connect with Aman for further assistance: Can't open .idap file

Regards,

Om

7 replies

Om Nath Jha
Om Nath JhaCorrect answer
Legend
Mar 7, 2019 5:20 PM UTC

Hi Melissa,

Please check this thread and connect with Aman for further assistance: Can't open .idap file

Regards,

Om

Translate
BobLevine
Community Expert
Community Expert
Dec 13, 2018 12:24 AM UTC

Can you open the INDD file?

Translate
melissaw94920200
Participant
Dec 13, 2018 4:54 PM UTC

Hi there,

I do not have access to the InDesign file. Our design agency created the file and we are reviewing the copy in InCopy. The Design agency is able to open the INDD file on their end just fine. There are four people in our office reviewing this file in InCopy, but I am the only one that cannot open it. No one else is having issues, so I think it's a problem with my InCopy.

Translate
BobLevine
Community Expert
Community Expert
Dec 13, 2018 5:22 PM UTC

What version of InDesign? What version of InCopy? What operating system?

You’re not trying to open a package, are you?

Translate