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akimichit81453353
akimichit81453353
Participant
January 22, 2018
Question

10 minute HLS/HDS limit on licensed AMS 5 on AWS

  • January 22, 2018
  • 1 reply
  • 805 views

Hi,

I'm having an issue with a 10 minute limit on HTTP live streamed VOD files on my licensed AMS 5 on AWS server.

I checked that the key is in the rootinstall/conf/ams.ini file.

# License key for Adobe Media Server

# For example:

#    SERVER.LICENSEINFO = XXXX-XXXX-XXXX-XXXX-XXXX-XXXX

#

SERVER.LICENSEINFO =

I can play back more than 10 silmutaneous streams via RTMP streaming, but can only play 10 minutes in HTTP live streaming.

Players will build a player that goes from 0:00 to 10:00.

I think i have some license problem.

I found same problmes in this forum, but there is no answer...

10 minute HLS limit on licensed AMS 5 server

I am using

AWS Marketplace: Adobe Media Server 5 Extended

in Tokyo region.

Thanks

    This topic has been closed for replies.

    1 reply

    H
    Adobe Employee
    hparmar
    Adobe Employee
    January 22, 2018

    AMS does not(by default) pickup license info from the ams.ini file in case of AMS running on AWS...The licensing info is controlled based on machine type on which the AMS is running and also the status of ec2.xml file in the installation folder.  if you are running on incorrect machine type or have modified AMS installation then AMS will switch back to default(unlicensed mode) and you may experience such difficulties. That the playback is limited to 10 mins is an indication that AMS is running in unlicensed  mode.

    akimichit81453353
    akimichit81453353Author
    Participant
    January 22, 2018

    Hi hparmar,

    Thank you for your reply.

    I checked EC2.xml and found

            <EC2Instance type="c1.xlarge">

                    <rtmfp-connections>1000</rtmfp-connections>

            </EC2Instance>

    , and i created ams with "c1.xlarge" instance.

    But playback is still limited to 10 mins..

    How do i check ams server is working licensed/unlicensed mode??

    Thank you.

    H
    Adobe Employee
    hparmar
    Adobe Employee
    January 30, 2018

    While we are working on the issue, a workaround would be to create a softlink as shown in attachment

    Or You can do following steps

    sudo mkdir /opt/adobe/ams/Apache2.4/bin/conf

    sudo cp /opt/adobe/ams/conf/EC2.xml /opt/adobe/ams/Apache2.4/bin/conf/EC2.xml

    sudo chown -R ams:ams /opt/adobe/ams/Apache2.4/bin/conf

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