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Participant
November 14, 2013
Question

10 minute HLS limit on licensed AMS 5 server

  • November 14, 2013
  • 1 reply
  • 1185 views

Hi,

I'm having an issue with a 10 minute limit on HTTP live streamed VOD files on my licensed AMS 5 server.

I checked the admin console and it reports that the server recognises the license and I also checked that the key is in the rootinstall/conf/ams.ini file.

I can play back more than 10 silmutaneous streams via RTMP streaming, but can only play 10 minutes in HTTP live streaming, using JW player and a HTML 5 <video> tag player. The HTML 5 players will build a player that goes from 0:00 to 10:00.

Any advice on what to check? Running AMS on RHEL.

Thanks

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1 reply

Participant
November 17, 2013

I am also having this issue.

I have opened a support ticket with Adobe.

I too thought it was a license issue

I can play more than 10 streams via RTMP as well

However  iOS devices are restricted to 10 minutes.

November 20, 2013

Which AMS edition are you seeing in admin console? What is your AMS as well as Apache root directory? Also, can you please tell me the HLSFmsDirPath value for hlshttp_module from Apache httpd.conf?

Participant
November 20, 2013

I'm seeing AMS edition 5.0.1 r1076 in the admin console.

AMS root directory is /opt/adobe/ams

Apache root diretory is /opt/adobe/ams/webroot

HLSFmsDirPath ".."

Thanks!