a long delay before video begins to play, remote only

Question

Hi,my issue is that there is a long delay before we can see the begining of the video when we connect to the server from a long distance.when I connect from the same subnet, it's ok : less than 1 second.when I connect from a place near (2 km from here) the delay is 15 secondswhen people connect from places very far, it can be 2 mn or sometimes the video doesn't play at all.is there a parameter to change for that ?thanks for help.

techeye · Accepted Answer

What protocol is being negotiated from the different locations? rtmp, rtmpt, rtmpe, rtmps?

My guess it that you have a proxy server or some firewall in place that is preventing the default rtmp connection (using port 1935) from being established, and the retry logical kicks in and eventually another protocol or port finally works.

Anonymous · Answer

Hit the following page from various clients to see which port Flash Player is using to connect to FMS:

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_16466&sliceId=1

To prevent the server from trying to connect over ports 443 and 80, edit the <HostPort> tag in the Adaptor.xml file:

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_16499&sliceId=2

HTH,

Jody

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