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sharrison72
Participant
February 22, 2016
Question

AMS 5 http service stops serving pages randomly

  • February 22, 2016
  • 3 replies
  • 1011 views

I'm running AMS on Win 2012R2 and the server stops serving pages randomly.  If you wait, it will usually start serving pages again, sometimes minutes later, sometimes hours.  If I restart the AMSHttpd service, the server immediately starts serving pages.  Anyone else experience this or have any thoughts?

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    3 replies

    gstboces1
    gstboces1
    Known Participant
    January 9, 2017

    Thank you for your reply.

    The delay is for static pages (with local video players, OSMF, Strobe, etc.) under the web server.

    Even just a simple .html page sometimes won't render.

    H
    Adobe Employee
    hparmar
    Adobe Employee
    January 9, 2017

    It then is apache issue and we have have to look at tweaking httpd.conf.How many connections is apache serving at that point of time. Is caching(mod_Cache) enabled on apache server?

    gstboces1
    gstboces1
    Known Participant
    January 9, 2017

    >>Is caching(mod_Cache) enabled on apache server?

    Yes, we never commented it out from the httpd.conf.

    This happens very randomly. Sometimes during just 50-60 concurrent RTMP connections and sometimes just a few.

    I did change those over to now server "live" HDS and HLS instead so maybe that would help.

    H
    Adobe Employee
    hparmar
    Adobe Employee
    January 6, 2017

    The web server running as part of amshttpd is apache version 2.4.10...is the delay you are reporting for static pages or for video content that is served via httpd server?

    gstboces1
    gstboces1
    Known Participant
    January 5, 2017

    We are having this same issue.  Any solutions?

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