AMS 5 http service stops serving pages randomly

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I'm running AMS on Win 2012R2 and the server stops serving pages randomly. If you wait, it will usually start serving pages again, sometimes minutes later, sometimes hours. If I restart the AMSHttpd service, the server immediately starts serving pages. Anyone else experience this or have any thoughts?

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gstboces1

Known Participant

Thank you for your reply.

The delay is for static pages (with local video players, OSMF, Strobe, etc.) under the web server.

Even just a simple .html page sometimes won't render.

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hparmar

Adobe Employee

It then is apache issue and we have have to look at tweaking httpd.conf.How many connections is apache serving at that point of time. Is caching(mod_Cache) enabled on apache server?

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gstboces1

Known Participant

>>Is caching(mod_Cache) enabled on apache server?

Yes, we never commented it out from the httpd.conf.

This happens very randomly. Sometimes during just 50-60 concurrent RTMP connections and sometimes just a few.

I did change those over to now server "live" HDS and HLS instead so maybe that would help.

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hparmar

Adobe Employee

The web server running as part of amshttpd is apache version 2.4.10...is the delay you are reporting for static pages or for video content that is served via httpd server?

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gstboces1

Known Participant

We are having this same issue. Any solutions?

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