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AMSDeveloper-gbPS9Y
AMSDeveloper-gbPS9Y
Participating Frequently
March 18, 2015
Question

Assert failed in F4VContainerWithMoof.cpp line 4013

  • March 18, 2015
  • 1 reply
  • 997 views

So I'm wondering what the assertion is. I've ran into a situation where AMS died, and I have a coredump for it, but I was seeing errors logged before it crashed. Can anyone provide some insight into what this might be?

This topic has been closed for replies.

1 reply

Pushpendra_yadav1
Adobe Employee
Pushpendra_yadav1
Adobe Employee
March 23, 2015

Hi Jason,

Greetings from adobe.

Could you please provide us the following details in order to start investigation on this issue.

1) AMS version (32 bit or 64 bit)?

2) Operating system (32 bit or 64 bit)?

3) Are you using RTMP or HTTP protocol?

4) What are the steps to reproduce this issue?

5) When exactly are you getting this error and how much load server was getting at that time?

6) Any thing else you want to share with us we could use in our investigation.

Regards,

Puspendra

AMSDeveloper-gbPS9Y
AMSDeveloper-gbPS9YAuthor
Participating Frequently
March 24, 2015

1) AMS - 5.0.3 r3029 x64

2) OS - Debian Squeeze 64 bit

3) RTMP

4) Not sure exact repro steps.

5) The machine never gets above 50% CPU usage. Usually around 20%-30%

6) Machine is dual cpu E5-2630 server with 64GB ram.

Currently, 'top' command produces:

top - 11:59:34 up 52 days, 20:30,  2 users,  load average: 7.74, 7.56, 7.89

Tasks: 285 total,   2 running, 283 sleeping,   0 stopped,   0 zombie

Cpu(s): 13.2%us,  7.2%sy,  0.0%ni, 77.9%id,  0.1%wa,  0.0%hi,  1.7%si,  0.0%st

Mem:  66005284k total, 65736208k used,   269076k free,  7918380k buffers

Swap:  3212284k total,   158216k used,  3054068k free, 49115836k cached

PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND

15370 nobody    20   0 3547m 2.5g  14m S  393  4.0  53192:39 amscore

24796 nobody    20   0 2920m 2.0g  14m S  154  3.1  44491:22 amscore

Pushpendra_yadav1
Adobe Employee
Pushpendra_yadav1
Adobe Employee
March 24, 2015

Thanks for the information Jason.

Debian is a non-supported OS which is not currently tested with any adobe media server version so it might work well. However I am afraid that I may not be able to offer any help on this issue since its a non supported OS.

I would recommend you to use a supported OS version and then see if it gives you the same error. here are the tech specs of AMS

Let me know if you need any help.

Regards,

Puspendra

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