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Participant
January 28, 2010
Question

Audio not streaming correctly from Flash Media Server

  • January 28, 2010
  • 1 reply
  • 1120 views

Our company has a Flex application (3.0.2) that is having a problem with audio dropping out in Windows 7.  The problem appears worse with a wireless connection, but it can’t be consistently reproduced there, either.  The only thing known for sure is that the problem has not been seen on any other version of Windows.

The application thinks the audio is playing, because it is calling the appropriate event listeners triggered when the audio completes and when any audio cue points are hit.  The majority of our audio is streaming via Flash Media Server (3,0,2,201), but the problem was also seen using embedded sound effects.  In one instance, several clicks of a button triggered an error saying the sound effect could not be loaded, and then about a minute later, all the sound effects played at once and the user could then continue with the application.

The problem has been repeated in IE 8, Firefox 3 and Chrome.

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    1 reply

    Janaki Lakshmikanthan
    Adobe Employee
    Adobe Employee
    January 29, 2010

    Hi developerInMN ,

    As per my understanding this looks like a Flash Player issue in Windows 7. I can have this query posted under that product for better visibility.

    Regards,

    Janaki L

    Participant
    January 29, 2010

    Hi Janaki,

    Unfortunately, I already posted this in the Flash Player forum and didn't get any responses, so I was hoping I might get some here. I was contemplating reporting this as a bug, but because it isn't reproducible consistently, it has only been demonstrated in our very large application, and I have not heard of anyone else having the problem, I was hoping that possibly someone else has seen something that is easily reproducible in a smaller test case. Do you have any suggestions for how to get more visibility to this or how to go about solving it?

    Thanks,

    Paul

    January 29, 2010

    Just so it's been asked, are you finding this to be consistent across all Windows 7 machines? How many test cases?