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viveklakhanpal
Participating Frequently
April 21, 2010
Question

Can core process restart/re-cycle have an impact on fso/flv of running session?

  • April 21, 2010
  • 1 reply
  • 957 views

I came across a very strange issue. There was a session in which no fso has been recorded. It was a session of around 110min with more then 10 users as per the logs. Flv have been recorded for the session and I can see the chat text file which has been written from server side script but no fso has been recorded for the whole session.
While cross checking the logs access log and Master log i saw that the last message recorded on that particular session was around 14:47 and in master log i see following lines:
2010-04-18 14:52:56 52768 (i)2581223 Core (56012) is no longer active. -
2010-04-18 14:52:56 52768 (w)2581256 Core (56012) _defaultRoot_:_defaultVHost_:::_0 experienced 1 failure!
56012 is the core process on which this session was running. So is it somehow related? I mean no fso being recorded on server with core recycling?
In access log these are the last 2 messages on this core:
disconnect session 2010-04-18 14:52:20 Central Daylight Time 186.24.19.5 56012
connect session 2010-04-18 14:52:46 Central Daylight Time 186.24.19.5 56012
FMS server version is:FMS is 3.0.2
Windows server 2003
Thanks,
Vivek Lakhanpal

    This topic has been closed for replies.

    1 reply

    Janaki Lakshmikanthan
    Adobe Employee
    Adobe Employee
    April 22, 2010

    Hi Vivek,

    I didnt get the clear picture here. You were recording a flv, but using non-persistant shared object (which will not get recorded to the server). After the core crash what are you expecting to be present in the server and what is not present. If you have recorded a flv during the session, after the core crash you should be able to see the flv in the streams folder of that application. Since your fso is not recorded during the session, then it will not be stored at the server and you wont be able to see the fso after the crash. Is this what your query is? If not pls revert.

    Am i missing something?

    Regards,

    Janaki L

    viveklakhanpal
    Participating Frequently
    April 22, 2010

    Hi Janki,

    I was using persistent shared objects. We do recording of session something like adobe connect does. This problem come in just one session out n-number of session we record daily using our this very application.

    Thanks

    Vivek.

    Janaki Lakshmikanthan
    Adobe Employee
    Adobe Employee
    April 23, 2010

    Do you see the recorded flv and fso files before the core crash and were they removed after the core crash?