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D
distillations
Participant
March 30, 2015
Question

Can't Login to AMS Admin

  • March 30, 2015
  • 1 reply
  • 989 views

Deploying AMS via AWS. Can't login as admin under *amazonaws.com/ams_adminConsole.htm. Tried localhost, http://localhost, http://localhost:1111, public DNS. Nothing works.

AMI: ams-5.0.6r9003-centos-6.3-ami-2014-09-30_19-14-978a7296-c806-4f52-9a7e-5a0d5a0b1166-ami-a4388ecc.2

Followed the instructions here: AMS 5.0.6 on AWS: Cannot log in to Administration Console and https://helpx.adobe.com/pdf/adobemediaserver_marketplace_amazonec2.pdf‌

Stopped server and adminserver. Modified admin password. Checked User.xml for changed salted pass. Started server and adminserver.


curl "http://localhost:1111/admin/ping?auser=admin&apswd=password" returns connection success.

telnet [Public IP] 1111 connects successfully, so I'm not sure it's a firewall issue.

    This topic has been closed for replies.

    1 reply

    License_Rotation
    Adobe Employee
    License_Rotation
    Adobe Employee
    March 30, 2015

      

    Hi Christopher

    Welcome to Adobe Forums.

    Major reasons that may lead to the above said issue are:

    Wrong Credentials

    Block Port 1111

    Server Name.

    I would appreciate if you could check your ams.ini file and confirm if the following field is set to port 1111

    SERVER.ADMINSERVER_HOSTPORT = :1111

    Also ensure that the firewall on your server machine allows traffic on port 1111.

    Regards,

    Diana John

    D
    distillationsAuthor
    Participant
    March 31, 2015

    Yes, I changed the ams.ini to SERVER.ADMINSERVER_HOSTPORT = :1111 (restarted server) and added a Custom TCP rule to my AWS instance to allow inbound on 1111. The credentials seem correct since ping works. Can you review my AMI or AWS instance if I PM you details?

    License_Rotation
    Adobe Employee
    License_Rotation
    Adobe Employee
    March 31, 2015

    Hi Christopher

    Sure, please share the details and ill try to review your AMI and get back to you on it.

    Regards,

    Diana John

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