Cannot Connect to Server

You usually get the "Failed to create process mutex" error message in /var/log/syslog if the FMS user (the one specified in fms.ini with the SERVER.PROCESS_UID and SERVER.PROCESS_GID parameters) has no write permission to the ${FMS_DIR}/tmp directory (where FMS_DIR is the directory where you installed FMS in - usually /opt/adobe/fms). Don't forget to check the whole path leading to that "tmp" directory!
If the user has no permission to enter eg. /opt/adobe, then it will not be able to reach the /opt/adobe/fms/tmp directory either.

To check the permissions on your setup, run the following command sequence as root (replace ${FMS_USER} with the name of the OS user that FMS is running with and ${FMS_TMP_DIR} with the path of the "tmp" subdir in your FMS directory):

su - ${FMS_USER} -s /bin/bash
for path_element in $(echo "${FMS_TMP_DIR}" | tr '/' ' '); do fms_path=${fms_path}/${path_element}; if [ ! -x "${fms_path}" ]; then echo "Error: execute permission is needed on directory ${fms_path}"; fi; done

This sets the current user to ${FMS_USER} and checks each directory in the path of ${FMS_TMP_DIR} for accessibility by that user. Repeat running the script each time you fix a permission error. Keep repeating until you can run the script without any error messages.

You can mimic the script's behaviour manually with something like this (assuming the user is "fms" and the directory is "/opt/adobe/fms/tmp"):

su - fms -s /bin/bash
cd /opt
cd /opt/adobe
cd /opt/adobe/fms
cd /opt/adobe/fms/tmp

If any of the "cd" commands gives a "permission denied", then fix it by adding the required permissions. Usually you would set something like this:
chown root.root /opt /opt/adobe
chmod u=rwx,go=rx /opt /opt/adobe
chown -R fms.fms /opt/adobe/fms
chmod -R u+rwX,go+rX /opt/adobe/fms

And of course to create a file in that "tmp" dir, the FMS user has to have write permissions to the "tmp" dir too.

hey everyone,

I just finished reinstalling and everything is working now. One thing I did differently this time was -- I left the default installation directory the same (opt/adobe/fms). I cant say this is the solution - it really shouldnt be - but its working now.

Thanks,
Ryan