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A
Anonymous
November 24, 2010
Question

delay of 5 seconds between Video and Audio.

  • November 24, 2010
  • 1 reply
  • 2660 views

Hi,

I've a site  where consumer can take a live meeting with the beauty consultant. The  problem I'm facing is during the video chat. Basically there is a delay  of 5 seconds between Video and Audio when I access the site from out of  my network but when I access it within my network (VPN) then it's work  fine.

Please help me out from this problem. I'm using FLEX & FMS 3.5.

Thanks,

Sanjay

    This topic has been closed for replies.

    1 reply

    A
    Adobe Employee
    amit_kr
    Adobe Employee
    November 25, 2010

    Hi Sanjay,

    Are you using same client or clients with similar hardware configurations in VPN as well as outside VPN? If this is the case then you can tell me how you are publishing the streams i.e. which publisher and what codec combinations are you using and which FMS version are you on, this all will help me to find out or repro the query at my end.

    Regards,

    Amit

    K
    Kapil_From_Fullestop
    Participating Frequently
    October 10, 2011

    Hi Amit,

    I am also have this same problem And I am using FMS 3.0.1, FLEX 4.1 for audio/video chat with whiteboard.

    We have a dedicated linux server for this website. Please guide me if you have any suggestion by which we can reduce this delay as right now having 7-8 second delay

    Thanks,

    Kind Regards,

    Kapil

    A
    Adobe Employee
    amit_kr
    Adobe Employee
    October 10, 2011

    Hi Kapil,

    Are you are setting buffer time in your client applications explicitly.If you are setting it then if it is less than 8 seconds then it will be overidden by server configurations which is as below:

    Look for below tags in C:\Program Files\Adobe\Flash Media Server\conf\_defaultRoot_\_defaultVHost_\Application.xml

    <MsgQueue>

                <Live>

                   <MinBufferTime>8000</MinBufferTime>

                </Live>  

    </MsgQueue>

    You can reduce this see the difference.

    Regards,

    Amit

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