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Participant
August 11, 2010
Question

Disconnecting?

  • August 11, 2010
  • 2 replies
  • 2093 views

When i press start on the flash media encoder it says its working then disconnects almost instantly, it reconnects... disconnects, it says its the primary disconnecting if that helps.

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    2 replies

    ZuleranAuthor
    Participant
    August 12, 2010

    Honestly i just want me FME to work, i'm not quite sure if i'm in the right forum but this is the closest one too it, any help passed that would be great

    August 12, 2010

    Hi,

    From your email it looks like you are connecting to a hosted FMS service. There may have been some authentication set on the FMS application to which you are trying to connect to and publish. You could check with Justin.tv if such restrictions are not allowing you to publish.

    Someone else seems to have a similar issue, please check http://forums.adobe.com/message/2896095#2896095. You may get a clue there.

    Thanks

    Mamata

    August 11, 2010

    Hi Zuleran,

    Can you try connecting using a simple flash client? Does it also get disconnected?

    Or is it only the Flash Media Live Encoder that disconnects?

    Since you said "...primary disconnecting", could you please check if FMS server used in that URI is up and running?

    Is it possible for you to send me the FMS logs to vkarna@adobe.com?

    Regards

    Mamata

    August 11, 2010

    Have you enabled SWFVerification on FMS? You can check the Application.xml at FMS install folder\conf

    If <SWFVerification enabled="true"> is present then SWFVerification feature is enabled to allow only valid Flash clients to connect your FMS.

    But you need to bypass FMLE from SWFVerification as it cannot undergo SWFVerification. So we need to create a user agent exception in FMS to allow FMLE to connect without SWFVerification and at the same time let Flash clients to undergo SWFVerification.

    To accomplish that in the application.xml you can use the <UserAgentExceptions> tag. There are helpful comments above the tag which you can refer. So the tag should look something like this,

         <UserAgentExceptions>

              <Exception from="FME/3.1.0" to="FME/3.1.0"/>
         </UserAgentExceptions>

    Replace 3.1.0 with the version of Flash Media Encoder that you have.

    After making the configuration restart FMS and try to connect with FMLE now. It should work.

    Regards

    Mamata