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M
michioka
Participating Frequently
May 9, 2014
Question

Error "getDRMAdditionalHeader failed." of PHDS in AMS5.0.5

  • May 9, 2014
  • 1 reply
  • 723 views

Hi, I am trying to update AMS version from 5.0.3 to 5.0.5.

But I could not get manifest file(f4m) of PHDS VoD for "Internal Server Error."

Please Help me to PHDS config for AMS 5.0.5.

Host OS :  CentOS 5.8 and 6.3 64bit.

Reproducibility:

install

# tar zxvf AdobeMediaServer5_x64.tar.gz

# cd AMS_5_0_3_r3029 or AMS_5_0_5_r5012

# ./installAMS

(default install settings and install license file)

# cd (ams install dir)/ams/Apache2.2/conf

# vi httpd.conf

349,350c349,350

< #   EncryptionScope server

< #   ProtectionScheme phds

---

>    EncryptionScope server

>    ProtectionScheme phds

# /etc/init.d/ams start

# cp (src content file) (ams install dir)/ams/webroot/vod/test.mp4

In AMS 5.0.3:

output

# curl http://127.0.0.1/hds-vod/test.mp4.f4m

<?xml version="1.0" encoding="UTF-8"?>

<manifest xmlns="http://ns.adobe.com/f4m/1.0">

     <id>

         test.mp4

:

:

In AMS 5.0.5:

output

# curl http://127.0.0.1/hds-vod/test.mp4.f4m

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">

<html><head>

<title>500 Internal Server Error</title>

</head><body>

<h1>Internal Server Error</h1>

<p>The server encountered an internal error or

misconfiguration and was unable to complete

your request.</p>

<p>Please contact the server administrator,

  [no address given] and inform them of the time the error occurred,

and anything you might have done that may have

caused the error.</p>

<p>More information about this error may be available

in the server error log.</p>

<hr>

<address>Apache/2.2.21 (Unix) DAV/2 Server at 127.0.0.1 Port 80</address>

</body></html>

# cat (ams install dir)/ams/Apache2.2/logs/error_log

[Fri May 09 16:33:28 2014] [info] mod_unique_id: using ip addr X.X.X.X

[Fri May 09 16:33:29 2014] [notice] Digest: generating secret for digest authentication ...

[Fri May 09 16:33:29 2014] [notice] Digest: done

[Fri May 09 16:33:29 2014] [info] mod_unique_id: using ip addr X.X.X.X

[Fri May 09 16:33:30 2014] [notice] Apache/2.2.21 (Unix) DAV/2 configured -- resuming normal operations

[Fri May 09 16:33:30 2014] [info] Server built: Oct 19 2011 19:11:18

[Fri May 09 16:33:52 2014] [error] mod_jithttp [500]: [err=1] DRM configuration failed: getDRMAdditionalHeader failed. Error: DME Error

This topic has been closed for replies.

1 reply

V
Adobe Employee
vijay_das
Adobe Employee
May 9, 2014

Couple of questions,

Did you upgrade from 5.0.3 to 5.0.5 or is this a clean install?

Has 5.0.3 worked before on the same machine on which now 5.0.5 not working?

M
michiokaAuthor
Participating Frequently
May 13, 2014

Hi, vijay.das.

Yes, clean install 5.0.3 and 5.0.5.

5.0.3 worked machine which 5.0.5 not working .

V
Adobe Employee
vijay_das
Adobe Employee
May 13, 2014

Thats strange...is this happening every time you try PHDS playback and with all assets?

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