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Participant
June 1, 2010
Question

Failed to create process mutex again?

  • June 1, 2010
  • 2 replies
  • 6495 views

Hi guys

I want to configure the FMS to use the files from network folder like \\server_name\folder1

As I can understand from doc, the FMS service must run under DOMAIN account instead of Local system.

The FMS 3.5 is installed on Windows 2003 Server. When I change server Logon As DOMAIN\User1 in the Service properties and

trying to start service, it raises an error: "Failed to create process mutex".

DOMAIN\User1 is in the local administrator group. No problems with access to file system.

Do you have any idea why this error happens?

I have configured the FMSHttpd service and it works fine.

Thanks in advance for your help 

    This topic has been closed for replies.

    2 replies

    Inspiring
    November 23, 2011

    I face this error only when I try to run the service as an Administrator !!!

    Adobe Employee
    June 1, 2010

    Check messages from this post:

    http://forums.adobe.com/thread/621443?tstart=60 - it might be helpful for you to resolve the issue. Try out steps mentioned in messages of this post and see if it works.

    vladnechAuthor
    Participant
    June 1, 2010

    Thanks for your reply.

    I think it is helpful discussion, but it will not work for me

    1. Guys tried to configure the FMS to use mapped drive - it is not good, as for me, because mapped drive is session depended. It means, user must be logged in to use mapped drive. That's why console mode helped him.

    2. I have not started to play with configuration. The only thing I want to do to run FMS service under special account - not Local System. But service fails to start on any account - event Network Administrator. Does anybody have an idea why?

    Thanks

    Adobe Employee
    June 2, 2010

    You usually get the "Failed to create process mutex" error message when user FMS running under does not have enough write permissions. Can you just cross check if you really have write permissions on file system.