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sunny_chandel
Known Participant
July 12, 2012
Question

Failed to record (Unknown Error)

  • July 12, 2012
  • 1 reply
  • 1111 views

Hi all

Following are the logs I retreive from event viewer of Windows machine:

Log Name:      Application
Source:        FMS (Core)
Date:          7/11/2012 5:38:38 PM
Event ID:      1423
Task Category: (261)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      C61679-156902
Description:
Failed to record a3_2102396_v_-1_5225734 (Unknown Error).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="FMS (Core)" />
    <EventID Qualifiers="16384">1423</EventID>
    <Level>2</Level>
    <Task>261</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-11T22:38:38.000000000Z" />
    <EventRecordID>8204400</EventRecordID>
    <Channel>Application</Channel>
    <Computer>C61679-156902</Computer>
    <Security />
  </System>
  <EventData>
    <Data>a3_2102396_v_-1_5225734</Data>
    <Data>Unknown Error</Data>
  </EventData>
</Event>

I have highlighted some text above in red color which tells that server has not recorded this stream but it has beeen recorded and working fine. I want to know if this error has some other meaning and I am missing something or any other reason.

Thanks

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    1 reply

    D
    dlovellnex
    Participant
    July 12, 2012

    I am having this identical error.

    For me this appears to be happening when:

    1) A recording starts on the Flash server

    2) The recording is stopped, but not all of the data is flushed to disk

    3) An attempt to move the recording flv file is made that is successful even tho Flash server should be locking the file since its not fully written to disk yet

    4) Flash server then reports the error the instant the file is moved away

    In our experience the flash server correctly locks the file against moves while recording is happening, but not when recording has stopped and flush is not yet complete.

    D
    dlovellnex
    Participant
    July 12, 2012

    An update, I found that the FMS arbitrarily locks/unlocks the .flv on disk, so it can be moved most of the time before it is done even while the recording is still open and will throw this error. I had to update my application to check that last modified date to ensure the file hadn't been written to in at least 20 seconds to avoid this error.

    I am thinking that possibly antivirus could maybe "touch" the file and cause this as well, but not sure.

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