Question
Flash app disconnects from FMS after an hour
I have developed a Flash chat for a client using FMS2. The
application is used by goups of 5-15 people, who will use it for up
to 2 or 3 hours in one session, sometimes even longer.
Many of our users are complaining that they consistently get disconnected after about an hour. They can usually log back in immediately. Are there any known issues with connections being lost?
A second problem I'm facing is that periodically my entire interface(AS2, SWF7) stops interacting properly. No user input(click actions, text input) is received, and several animation scripts stop updating. However, the application is still connected and new messages are received. Again, users report this behavior consistently after an hour. I know that is an extremely ambiguous problem, but I've been going crazy trying to isolate the problem, if anyone has even a guess, I'm all ears.
A few facts about the chat:
- It uses a persistent RSO to store chat history
- Chat messages are sent from client to server, and processed by server and put in the chat RSO
- User listing and info is in an RSO, which is created by ther server and modified by the clients. It is modified frequently by all clients when they type, setting a "isTyping" flag to be rendered by their name on each clients user list window
- I'm using a complex custom message renderer, which includes emoticon support and dynamic attach/removal of message clips when scrolled(to prevent application slow down as the chat history gets long).
- Our users I believe are are using somewhat older computer equipment, and are fairly minimal in computer literacy/experience.
Any help would appreciated.
Many of our users are complaining that they consistently get disconnected after about an hour. They can usually log back in immediately. Are there any known issues with connections being lost?
A second problem I'm facing is that periodically my entire interface(AS2, SWF7) stops interacting properly. No user input(click actions, text input) is received, and several animation scripts stop updating. However, the application is still connected and new messages are received. Again, users report this behavior consistently after an hour. I know that is an extremely ambiguous problem, but I've been going crazy trying to isolate the problem, if anyone has even a guess, I'm all ears.
A few facts about the chat:
- It uses a persistent RSO to store chat history
- Chat messages are sent from client to server, and processed by server and put in the chat RSO
- User listing and info is in an RSO, which is created by ther server and modified by the clients. It is modified frequently by all clients when they type, setting a "isTyping" flag to be rendered by their name on each clients user list window
- I'm using a complex custom message renderer, which includes emoticon support and dynamic attach/removal of message clips when scrolled(to prevent application slow down as the chat history gets long).
- Our users I believe are are using somewhat older computer equipment, and are fairly minimal in computer literacy/experience.
Any help would appreciated.
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