FMS 3.0.4, AS3, and proxy server issue

Question

I've seen other threads on this and have yet to find a solution (that works for us at least). We are running FMS 3.0.4 and many of our viewers that are in government offices are unable to watch our videos. They see the player but no video stream. Some will see a video stream somewhere between 30 seconds and 2 minutes, but most just see nothing.

Here's the kicker, we have a custom designed video player built using AS3 because of the format of our caption text XML files (not compatible with stock component) and extra features like passing variables via flashVars to it. This player works for most people but not all. If I use the stock video component, they can see the video.

So, what is in the component that I'm missing? Is there some special code that needs to be added to a custom AS3 video player to get it to work with a proxy server like the component does?

SE_0208 · Answer

So you are saying your custom video player shows no video playback but in same set up Stock video Component which you are talking about works fine. Is the server under your control? I mean did you try debugging your custom video player - when you say there is no video playback - do you see connection is still alive or connection closes. Is there anything logged in FMS logs to indicate any issue - check application logs of App you are connecting and also other logs like core/edge/master logs.

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