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bobakb
Known Participant
January 8, 2010
Question

FMS 3.5.3 crashing on CentOS

  • January 8, 2010
  • 1 reply
  • 1008 views

ISSUE #1 WITH FMS 3.5.3

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I just upgraded one of our servers running FMS 3.0 to FMS 3.5.3 but it causes a sudden spike in server load causing the server to crash. I managed to see an error after I tried to stop FMS during one of its server load spikes:

NPTL 2.3.4
Stopping Adobe Flash Media Server (please check /var/log/messages)
*** glibc detected *** double free or corruption (fasttop): 0xf3a21ef0 ***

FMS 3.0 worked fine on this server with the exception of the admin server crashing once in a while. We have FMS 3.5.2 running on another CentOS server without any issues. We're now hesitant to upgrade other servers to FMS 3.5.3 until we hear back from Adobe on this issue.

P.S: This server is live and very active so it's possible that playback of a live or VOD stream is causing these crashes because they started happening after we turned it on for customers. It didn't seem to crash when it was running on its own with some local testing.

ISSUE #2 WITH FMS 3.5.3

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We are using multiple vhosts on the server. After the upgrade we started noticing the following errors for most vhosts:

2010-01-08      02:48:19        17019   (i)2641213      Connection rejected by server. Reason : [ Server.Reject ] : (_defaultRoot_, XXX.XXX.XXX.XXX) : Application (live) is not defined. -

After lots of brainstorming I discovered the issue to be related to folder permissions. The parent folders of the applications/ folders needed to be made group and public readable. This does not appear to be case with FMS 3.5.2 on our other server. Did something change with folder permissions requirements of applications/ in FMS 3.5.3 that we should know about?

    This topic has been closed for replies.

    1 reply

    Asa_-_FMS
    Adobe Employee
    Asa_-_FMS
    Adobe Employee
    January 8, 2010

    Hey bobakb,

    I'd like to get this fixed for you. Unaware of what the problem is yet, but with your permission I'd like to get you a free support incident to track down the issue. If that's alright I'll have Adobe support get in touch with you and guide the bug up to make sure we get an early resolution.

    Let me know,

    Asa

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    bobakbAuthor
    Known Participant
    January 8, 2010

    Asa,

    Yes, please e-mail me with instructions on what you need to troubleshoot the issue.


    Thanks.

    P.S: Correction on my original post. We have FMS 3.5.1 running OK on another CentOS server and not FMS 3.5.2. Never tried 3.5.2..

    Asa_-_FMS
    Adobe Employee
    Asa_-_FMS
    Adobe Employee
    January 9, 2010

    Please email me directly at awhilloc@adobe.com with a brief summary of the issue as you had from the forums. I'll direct it to the right personnel from there.

    Asa

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