Skip to main content
November 26, 2012
Question

FMS 4.5 crashes on Centos 5.5 or above

  • November 26, 2012
  • 1 reply
  • 1497 views

Hi,

After upgrading to FMS 4.5.4 from FMS 4.0, we ran into this weird problem. FMScore started consuming 85 to 95 % of physical RAM. The drawback of it is after 3 to 4 days FMS crash down itself. Below are the  logs for the same. We are doing live streaming (kind of live video chat). There are almost 400 users and max 10 to 12 simultaneous video conf  during the busy hours.

Core Hw/Sw Configuration:-

Processor :- Interl Xeon E5620 2.40 Ghz

Ram         :- 16GB

OS           :- Centos 5.5

Note:- We never faced this kind of issue with FMS 4.0

Thanks,

core.00.log

#Date: 2012-11-14

#Fields: date time x-pid x-status x-ctx x-comment

2012-11-14 14:01:33 21477 (i)2581237 Starting admin app on core (21477). -

2012-11-14 14:01:33 21477 (i)2581238 Core (21477) connecting to admin. -

2012-11-14 14:01:33 21477 (i)2581231 Core (21477) connected to admin. -

2012-11-14 14:01:33 21477 (i)2581234 Core (21477) connection to admin accepted. -

2012-11-14 14:01:34 21477 (i)2631174 Listener started ( _defaultRoot_ ) : 127.0.0.1:19351 (rtmfp-core)/v4 -

2012-11-14 14:01:34 21477 (i)2631174 Listener started ( _defaultRoot_ ) : 10.xxx.120.xxx:19351 (rtmfp-core)/v4 -

2012-11-14 14:01:34 21477 (i)2631174 Listener started ( _defaultRoot_ ) : 10.xxx.120.xxx:19351 (rtmfp-core)/v4 -

2012-11-14 14:01:34 21477 (i)2631174 Listener started ( _defaultRoot_ ) : 127.0.0.1:40001 (rtmfp-core)/v4 -

2012-11-14 14:01:34 21477 (i)2631174 Listener started ( _defaultRoot_ ) : 10.xxx.120.xxx:40001 (rtmfp-core)/v4 -

2012-11-14 14:01:34 21477 (i)2631174 Listener started ( _defaultRoot_ ) : 10.xxx.120.xxx:40001 (rtmfp-core)/v4 -

2012-11-14 14:01:34 21477 (i)2631174 Listener started ( _defaultRoot_ ) : 127.0.0.1:40201 (rtmfp-core)/v4 -

2012-11-14 14:01:34 21477 (i)2631174 Listener started ( _defaultRoot_ ) : 10.xxx.120.xxx:40201 (rtmfp-core)/v4 -

2012-11-14 14:01:34 21477 (i)2631174 Listener started ( _defaultRoot_ ) : 10.xxx.120.xxx:40201 (rtmfp-core)/v4 -

2012-11-14 14:01:34 21477 (i)2631509 Public rtmfp-core addresses for listener _defaultRoot_ are: 127.0.0.1:19351;10.xxx.120.xxx:19351;10.xxx.120.xxx:19351;10.xxx.120.xxx:40001;

2012-11-14 14:01:34 21477 (i)2581246 Core (21477) sending register cmd to edge. -

2012-11-14 14:01:37 21477 (w)2581171 System memory load (99) is high. -

2012-11-14 14:09:37 10632 (i)2581172 System memory load (1) is now below the maximum threshold. -

2012-11-14 14:09:38 21477 (i)2581172 System memory load (1) is now below the maximum threshold. -

#Date: 2012-11-14

#Fields: date time x-pid x-status x-ctx x-comment

2012-11-14 14:09:37 9534 (i)2581172 System memory load (1) is now below the maximum threshold. -

#Date: 2012-11-14

#Fields: date time x-pid x-status x-ctx x-comment

2012-11-14 14:09:40 22301 (i)2581237 Starting admin app on core (22301). -

2012-11-14 14:09:40 22301 (i)2581238 Core (22301) connecting to admin. -

2012-11-14 14:09:40 22301 (i)2581231 Core (22301) connected to admin. -

2012-11-14 14:09:40 22301 (i)2581234 Core (22301) connection to admin accepted. -

master.00.log

#Version: 1.0

#Start-Date: 2012-11-14 14:01:30

#Software: Adobe Flash Media Server 4.5.4 r3003 x64

#Date: 2012-11-14

#Fields: date time x-pid x-status x-ctx x-comment

2012-11-14 14:01:27 9508 (i)2581223 Core (10170) is no longer active. -

2012-11-14 14:01:30 9508 (w)2581256 Core (10170) _defaultRoot_:_defaultVHost_:::_0 experienced 1 failure! -

2012-11-14 14:01:31 9508 (i)2581221 Core (21477) started, arguments : -adaptor "_defaultRoot_" -vhost "_defaultVHost_" -app  -inst  -tag "_0" -console  -conf "/opt/adobe/fms/conf/Server.xml" -name "_defaultRoot_:_defaultVHost_:::_0". -

2012-11-14 14:09:37 9508 (i)2581172 System memory load (1) is now below the maximum threshold. -

2012-11-14 14:09:37 9508 (i)2581223 Core (10631) is no longer active. -

2012-11-14 14:09:37 9508 (w)2581256 Core (10631) _defaultRoot_:_defaultVHost_:::_1 experienced 1 failure! -

2012-11-14 14:09:37 9508 (i)2581221 Core (22301) started, arguments : -adaptor "_defaultRoot_" -vhost "_defaultVHost_" -app  -inst  -tag "_1" -console  -conf "/opt/adobe/fms/conf/Server.xml" -name "_defaultRoot_:_defaultVHost_:::_1". -

    This topic has been closed for replies.

    1 reply

    Adobe Employee
    November 26, 2012

    The master logs indicate couple of core crashes (pid 10170 and 10631). However there are no log entries for these in your core log.

    Can you please check the core.xx.log files other than the most recent one (core.00.log) for any error/ warnings?

    November 27, 2012

    Hi Vijay,


    Thanks for the reply. For now all of my core.xx.log files are filled with this error. I was searching for the below error and found it is already in discussion.

    plz check this.

    Below are my recent core.xx.log logs.

    #Fields: date   time    x-pid   x-status        x-ctx   x-comment

    2012-11-24      02:09:02        6403    (w)2611173      TSorensonVideoSmartQueue would have dropped H264 sequence header    

    2012-11-24      02:09:02        6403    (w)2611173      TSorensonVideoSmartQueue would have dropped H264 sequence header    

    2012-11-24      02:09:02        6403    (w)2611173      TSorensonVideoSmartQueue would have dropped H264 sequence header

    2012-11-24      02:09:02        6403    (w)2611173      TSorensonVideoSmartQueue would have dropped H264 sequence header    

    2012-11-24      02:09:02        6403    (w)2611173      TSorensonVideoSmartQueue would have dropped H264 sequence header    

    .

    .

    .

    2012-11-24      17:36:03        6402    (w)2611173      TSorensonVideoSmartQueue would have dropped H264 sequence header     

    2012-11-24      17:42:29        6403    (e)2581279      Assert failed in tincan/server/rtmfp/rtmfpcoresession.cpp line 1696

    2012-11-24      17:48:41        6402    (e)2631109      Unknown exception caught in Operation not permitted.

    2012-11-24      17:48:41        6402    (e)2581279      Assert failed in tincan/server/rtmfp/eventloopbase.cpp line 492

    2012-11-24      18:50:30        6402    (e)2581279      Assert failed in tincan/server/rtmfp/rtmfpcoresession.cpp line 1696

    2012-11-24      20:24:46        6402    (e)2631109      Unknown exception caught in Operation not permitted.   

    2012-11-24      20:24:46        6402    (e)2581279      Assert failed in tincan/server/rtmfp/eventloopbase.cpp line 492

    2012-11-24      20:40:06        6402    (e)2581279      Assert failed in tincan/server/rtmfp/rtmfpcoresession.cpp line 1696    

    2012-11-24      20:40:06        6402    (e)2581279      Assert failed in tincan/server/rtmfp/rtmfpcoresession.cpp line 1696    

    2012-11-24      20:40:06        6402    (e)2581279      Assert failed in tincan/server/rtmfp/rtmfpcoresession.cpp line 1696    

    2012-11-24      20:40:30        6402    (e)2581279      Assert failed in tincan/server/rtmfp/rtmfpcoresession.cpp line 1696    

    2012-11-24      20:40:47        6402    (e)2631109      Unknown exception caught in Operation not permitted.   

    2012-11-24      20:40:47        6402    (e)2581279      Assert failed in tincan/server/rtmfp/eventloopbase.cpp line 492

    2012-11-24      21:02:15        6402    (e)2581279      Assert failed in tincan/server/rtmfp/rtmfpcoresession.cpp line 1696    

    2012-11-24      22:13:24        6402    (e)2581279      Assert failed in tincan/server/rtmfp/rtmfpcoresession.cpp line 1696    

    2012-11-24      22:36:50        6402    (e)2631109      Unknown exception caught in Operation not permitted.   

    2012-11-24      22:36:50        6402    (e)2581279      Assert failed in tincan/server/rtmfp/eventloopbase.cpp line 492

    #End-Date: 2012-11-25 00:58:55