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December 6, 2011
Question

FMS 4.5 crashing. Shared memory heap has exceeded 90 usage.

  • December 6, 2011
  • 2 replies
  • 2942 views

FMS is crashing with the following errors:

2011-12-06  10:24:02    12461   (w)2581227  Shared memory heap (__FCS__) has exceeded 90 usage. Consider increasing the heap size to prevent future memory allocation failures. -
2011-12-06  10:24:02    12461   (w)2581227  Shared memory heap (__FCS__) has exceeded 90 usage. Consider increasing the heap size to prevent future memory allocation failures. -
2011-12-06  10:24:02    12461   (w)2581227  Shared memory heap (__FCS__) has exceeded 90 usage. Consider increasing the heap size to prevent future memory allocation failures. -

When I try to restart I get:

2011-12-06  17:33:27    7933(e)2781340  Process 7933 failed to create IPC queue __FCS__ : Failed to allocate shared memory. -

I've noticed the problem resolves when I restart fmsadmin. I think fmsadmin is using up all the shared memory, not sure. There are HTTP requests periodically being sent to fmsadmin, could this be a source of memory leak?

The server has 6 GB RAM and there are only about 100-200 connections being used. Runs without issues most of the time, crashes once every few days.

What is the shared memory heap and how do I increase it?

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    2 replies

    Adobe Employee
    May 16, 2018

    Hi Bob,

    Do you have an existing support contract for AMS?

    Also, what type of license you have?

    Regards

    Sanjeev

    Nikhil_Kalyan
    Participating Frequently
    December 7, 2011

    Hi,

    Thanks for the details, what kind of httpcommands are being sent to fmsadmin ?

    Participant
    January 16, 2012

    I have the same problem... and the commands that i have passed, are the same of the default instalation...!!!

    Like those below...

    <Allow>ping,getServerStats,getFileCacheStats,getInstanceStats,getConfig2,reloadApp,getActiveInstances,getLiveStreams,getLiveStreamStats</Allow>