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Known Participant
July 19, 2011
Question

FMS Admin Console Won't Load - Server Not Found

  • July 19, 2011
  • 4 replies
  • 3971 views

Hey,

Randomly on Sunday night the FMS Admin Console which you can access via http://SERVER IP/fms_adminConsole.htm stopped working, as in it would not load.

It times out and Firefox says 'Server Not Found'

It was working fine on Sunday morning and has been doing for a year now, I rebooted the server and that did nothing.

I have no idea why it will not load as the server runs fine and I can still stream and everything.

Any ideas?

    This topic has been closed for replies.

    4 replies

    Known Participant
    July 22, 2011

    I am so confused now.

    As I said, the admin console works fine when I connect to my server via remote desktop connection. I open the file in File -> Programs -> Adobe.

    What do you want me to check?

    July 25, 2011

    From your desktop and on your server try the below. That is if you have installed using the default ports, if you have changed any on install (or afterwards) reflect the changes below.

    telnet <IP of your server> 80

    telnet <IP of your server> 8143

    telnet <IP of your server> 1111

    telnet <IP of your server> 1935

    If any fail on your server, you have a service/install issue.

    If any fail on your server, you have a firewall/IP issue.

    Known Participant
    July 28, 2011

    With a program like PuTTy?

    Also would I type IP:Port?

    If not please explain the steps, sorry for this.

    Known Participant
    July 20, 2011

    I am trying to access it via web browser. I don't understand how you would like me to check 'if its hosted properly'. It has been working for for well over a year and just this weekend the issue occurred.

    The IP is that of my server, which I do not wish to enclose here. Which port should I be checking for?

    I have not changed anything for it to stop working. Nothing has been installed, removed etc.

    Participating Frequently
    July 20, 2011

    Sir, you are saying you are not using bundled Apache - so that means you are using an External Web Server Set up and since you are saying it always used to work it means either you or someone else would have manually copied Admin Console page and put it webroot of your webserver. Since i dont know which webserver you are using and which port your webserver is listening - i cannot say which exact port you need to check. You have to check port of your webserver and make sure fms_adminConsole.htm is present in webroot of your webserver.

    July 20, 2011

    SE_0208, he said its working when he remotes into the server, which leads me to believe its a firewall issue or hes putting in the private IP of the server into his local PC brower, this will not work unless both maches can route to each other.

    Known Participant
    July 19, 2011

    When using the remote desktop of the server, I can open the admin console and I can login.

    It is not working on normal PCs anymore, such as mine or a friend's.

    I am not using bundled Apache.

    Participating Frequently
    July 20, 2011

    How are you trying to access the Admin Console from other machines - is it via Web Browser. If that's the case if its hosted properly and see if your web server is running properly.

    Participating Frequently
    July 19, 2011

    So you are saying Admin Console is not loading - can you make sure if port 80 or 8134 is not getting binded to any other process. If its default installation and if you are using bundled Apache - then make sure FMS is listening on port 80 , fms.ini has below entries

    SERVER.HTTPD_ENABLED = true

    HTTPPROXY.HOST = :8134

    & bundled Apache is running fine on 8134.

    If you set up is not default one - can you briefly let me know what is your set up like.

    July 19, 2011

    Check that the fmsadmin server service is running. If it is just issued a restart (stop then start). Also ensure nothing else has stolen the ports you have configured it to use.