Skip to main content
A
Anonymous
March 22, 2010
Question

FMS application become a "zombie" app !

  • March 22, 2010
  • 6 replies
  • 3876 views

Hi,

I have a big problem with my FMS application : randomely my fms application become a zombie app.

After a random time ... the application become a zombie : it doesn't respond.

In the admin console, it appear like an other application but the number of connected client grow up indifinitely (client are never disconnected ... ) and log are not writen in application.00.log !

So, why create this problem ?

ML

    This topic has been closed for replies.

    6 replies

    A
    Anonymous
    April 28, 2010

    I'm on Windows 2003, I think it's an issue in FMS itselft. I noticed there are a few other threads out there where Adobe stops responding and I am thinking they are probably all related to a bug of some sort.

    http://forums.adobe.com/thread/609077?tstart=30

    http://forums.adobe.com/thread/615446?tstart=60

    http://forums.adobe.com/thread/503010?tstart=180

    Asa_-_FMS
    Adobe Employee
    Asa_-_FMS
    Adobe Employee
    April 28, 2010

    Hi all,

    Just to clarify - usually when you see a thread that a member of Adobe staff is consulting on stop without resolution it means that we've taken the case offline to be investigated as a bug.  This is for the privacy of the customer, the incident, and the Adobe support staff.  Kiiwy' s issue is in queue for investigation right now and naturally we're looking forward to getting to the bottom of the problem and fixing it.

    Asa

    Chicohuman
    Chicohuman
    Known Participant
    June 8, 2011

    Hi,

    Could anyone update this thread?

    Thanks

    A
    Anonymous
    April 28, 2010

    All we are using at this point is for simple podcasts streaming recorded video and/or audio files and embedding video clips in our web pages.

    A
    Anonymous
    April 28, 2010

    Uhm it's strange ... our applications are completely different.

    Perhaps the issue is related to the software environnement ?

    What kind of OS do you have ?

    Me : Redhat enterprise

    A
    Anonymous
    April 28, 2010

    I honestly don't know what triggers triggers it. Every couple days our streams will just stop responding.

    A
    Anonymous
    April 28, 2010

    What do your application ?

    Our application, create webcam-chatroom between users ( 1v1 ).

    We used : streams (one per user to publish / one per user to play (the other user)), sharedobject (one per user to stock pseudo and information).

    A
    Anonymous
    April 27, 2010

    Did you ever get a resolution to this? I think I have the same issue as you.

    A
    Anonymous
    April 28, 2010

    Hi,

    Sorry, we didn't find a solution to this issue ... Adobe has created a ticket on it.
    My actual solution : use Red5 server.

    But i'm curious, could you explain how you reproduce this issue ?

    A
    Anonymous
    March 29, 2010

    Someone else has an idea about this  problem?
    I begin to think that this is a bug of FMS. Is  there an adobe internal developper here ?

    A
    Anonymous
    March 29, 2010

    Hi,

    I am a part of the FMS team but I want more information to help you out of this. Did you happen to check the FMS logs and also the application.00.log of the 'zombie' app? It would be good if you could check them once and let me know if you see something suspicious there.

    Also could you try creating one empty application folder say "test" on your FMS and restart FMS and just make a plain netconnection to it. Is it also getting stuck after a while? If not there could be some specific usage in the app which might give us some clue.

    Thanks

    Mamata

    A
    Anonymous
    March 29, 2010

    mamata_karna >I sent you a private message (with logs and application files), you have not received?

    Here is a copy of logs 'access00.log' :

    stream    stop    2010-03-23    09:27:30    18562    80.13.3.8    14258    13725    STREAM_3M-I8grJ    9266    -    -    200    -
    session    disconnect    2010-03-23    09:27:30    18562    80.13.3.8    14311    14102    -    -    -    -    200    -
    stream    stop    2010-03-23    09:27:30    18562    91.91.226.52    4762245    13732736    STREAM_awAQTHkt    11880    -    -    200    -
    stream    play    2010-03-23    09:27:30    18562    92.49.64.83    14593932    12399924    STREAM_alAw39os    0    -    -    200    -
    stream    stop    2010-03-23    09:27:30    18562    92.49.64.83    15081513    16984166    STREAM_JpAYDEnt    362    -    -    200    -
    stream    play    2010-03-23    09:27:30    18562    92.49.64.83    15081513    16984390    STREAM_KNAI8rhJ    0    -    -    200    -
    stream    play    2010-03-23    09:27:30    18562    90.3.249.26    1039572    237996    STREAM_3M-I8grJ    0    -    -    200    -
    stream    play    2010-03-23    09:27:30    18562    91.91.226.52    4762459    13733637    STREAM_bYAwTpmr    0    -    -    200    -
    session    connect    2010-03-23    09:27:31    18562    80.13.3.8    3073    3073    -    -    -    -    200    -
    session    connect    2010-03-23    09:27:33    18562    80.13.3.8    3073    3073    -    -    -    -    200    -
    stream    stop    2010-03-23    09:27:33    18562    92.151.167.64    789426    429122    STREAM_l19YL4Dt    49846    -    -    200    -
    session    connect    2010-03-23    09:27:37    18562    80.13.3.8    3073    3073    -    -    -    -    200    -
    stream    stop    2010-03-23    09:27:38    18562    91.91.226.52    4823151    13812735    STREAM_bYAwTpmr    77661    -    -    200    -
    session    connect    2010-03-23    09:27:38    18562    82.216.130.27    3073    3073    -    -    -    -    200    -
    stream    stop    2010-03-23    09:27:38    18562    90.3.249.26    1124138    307582    STREAM_3M-I8grJ    67980    -    -    408    -

    -> before that's good (connection/disconnection, stream, etc ...), after this line : only connect, application doesn't respond ....


    session    connect    2010-03-23    09:27:39    18562    80.13.3.8    3073    3073    -    -    -    -    200    -
    session    connect    2010-03-23    09:27:42    18562    80.13.3.8    3073    3073    -    -    -    -    200    -
    session    connect    2010-03-23    09:27:47    18562    80.13.3.8    3073    3073    -    -    -    -    200    -
    session    connect    2010-03-23    09:27:51    18562    84.98.108.246    3073    3073    -    -    -    -    200    -
    session    connect    2010-03-23    09:27:52    18562    80.13.3.8    3073    3073    -    -    -    -    200    -
    session    connect    2010-03-23    09:27:54    18562    91.168.40.95    3073    3073    -    -    -    -    200    -
    session    connect    2010-03-23    09:27:54    18562    90.10.49.217    3073    3106    -    -    -    -    200    -
    session    connect    2010-03-23    09:27:58    18562    81.255.160.12    3073    3073    -    -    -    -    200    -

    There is  nothing abnormal in application.00.log ...

    For information, my application is a "chatroulette"-like. The main program only create "chat room" between two client. I use rtmfp/stratus on client side to reduce server traffic. But when stratus doesn't work i use fms instead. All works fine, except this 'problem'.

    >Also could you try creating one empty application folder say "test" on  your FMS and restart FMS and just make a plain netconnection to it. Is  it also getting stuck after a while?

    I'll try this test.

    Thanks.

    ML

    A
    Anonymous
    March 22, 2010

    Hi,

    Could you provide some more information so that I can try and debug the issue you are running into?

    1. Which version of FMS are you on?

    2. Which platform Windows 2003 or RHEL 5.2?

    3. Is there a possibility if some logic in the app could have gone wrong and hence resulting in a never ending loop or something?

    4. If you unload the app in admin console do you see it get reloaded by itself?

    5. If you unload the app in admin console and make a connection to the app, does the app become unresponsive again?

    Thanks

    Mamata

    A
    Anonymous
    March 22, 2010

    >1. Which version of FMS are you on?

    FMS 3.5.3

    >2. Which platform Windows 2003 or  RHEL 5.2?

    RHEL 5.4

    3.  Is there a possibility if some logic in the app could have gone wrong  and hence resulting in a never ending loop or something?

    We have checked this possibility many times ... i think we have no never ending loop.

    4. If you  unload the app in admin console do you see it get reloaded by itself?

    No, application wait a new connection to restart. (like other app)

    5. If you  unload the app in admin console and make a connection to the app, does  the app become unresponsive again?

    No, it restart good but the problem appear after a random time ...

    Any idea ?

    A
    Anonymous
    March 22, 2010

    Don't seem to have much clue there.

    As you say you don't see any traces in the application.00.log. Could you check the FMS logs core.00.log, master.00.log, edge.00.log and access.00.log if there is anything logged there to indicate what happened to the app? If possible could you send the fms logs and the app so i can take a look at what is happenning?

    Thanks

    Mamata

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices