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dmashburn
Participant
June 3, 2011
Question

FMS behind a Firewall

  • June 3, 2011
  • 1 reply
  • 957 views

I have another pressing question.  I am not a network guy, but I am responsible for getting the FMS going for my school district.  Currently I have the FMS4 working great and the videos are being streamed using RTMP to my Flash Player (LongTail).  This all works great from my computer at work from inside a Firewall.  When I try to access the videos from outside the Firewall, no dice...the player just hangs.  Is there a certain port that I need to open up to enable the videos to play outside a FIrewall?  I read somewhere that I should make sure RTMP port (1935) is opened.  Is there anything I can relay to my IS Network person that will help us see the video content from outside our firewall?

Thanks in advance....

    This topic has been closed for replies.

    1 reply

    C
    Caf_Fab
    Participant
    June 4, 2011

    I experienced the same problem. If you look in the forum you will see another similar post from me.

    I don't know what O.S. are you using, but I tried to disable all the firewall, with no joy.

    I tried installing FMS4 on O.S. with only one network interface enabled and it works very well...

    Still continue to hope that somebody will helpo us.

    Good luck.

    Fabrizio

    Nikhil_Kalyan
    Nikhil_Kalyan
    Participating Frequently
    June 4, 2011

    Hi,

    Thanks to you both for trying FMS 4.0. And sorry for any non-responsive threads. We would like make sure we track all the issues , hopefully.

    It is strange that even after disabling the firewall, you are not able to [play the videos. Few quick suggestions that i can make here :

    1. Make sure you have 1935 TCP port opened (both incoming and outgoing) on your firewall if it is enabled. Make sure the client machine can 'ping' the server before you attempt the playback. Sometimes using just the IP address would do.

    2. Check the logs to see if the request is ever reaching the server. There is an FMS issue if the server gets the request and not doing anything.

    3. Why not give a try to RTMPT ? It uses port 80 (which more firewalls, i believe should allow). Just replace rtmp with rtmpt and see if there any playback happening.

    Please let us know if that helped.

    D
    dmashburnAuthor
    Participant
    June 10, 2011

    No success yet.  When opening the 1935 TCP port is this between my FMS server and our Web server, or does the FMS need to be open to the general public also?  I thought RTMP allowed for the player on the webserver to communicate directly with the FMS server.  Since the player is on the websever that the public sees is this good enough?  This question is coming from the folks I work with who do the networking.

    BTW - I tried the RTMPT, and the server video just hung and had to force quit my browser as it was non-responsive.  Do I need to have something special going on to enable tunneling on the server?

    Thanks in advance.

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