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January 29, 2015
Question

Fms server not able to switch hds stream and giving message is not Keyframe error

  • January 29, 2015
  • 1 reply
  • 466 views

I am using Fms 4.5 server on window7 and I am publishing two streams on it and there was another stream which is playlist for two streams and it is redirecting to another ams5 server. All the switching logic is on 4.5 server.The problem I am getting is When I switch to another stream I am getting error in logs ams 5 server which are as follow:

error when pushing messages to fragmentor:

First message in the fragment is not a keyframe:

Recording failed:

End of stream:

Note: One stream is rtmp stream whereas another stream is flv published using ffmpeg and target stream is hds stream and if fms 4.5 server is licensed and secured then i have issue but if I install fresh fms 4.5 as a trial version and test the scenario it is fine. I also test the config files and xml files like adaptor,vhost,user,application,logger and server of licensed 4.5 on fresh installed 4.5 but it is fine So I am missing somewhere Please help me by giving valuable suggestions.

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    1 reply

    February 3, 2015

    please help me on this and if anyone has any query regarding this then please do let me know.

    License_Rotation
    Adobe Employee
    Adobe Employee
    March 3, 2015

    I would appreciate if the following information could be shared for us to understand the issue better:

    ++ What version of FMS 4.5 license are you using as you mentioned using a trial version resolves the issue for you.

    ++ Where is the stream coming from, its FMS URL and stream

    ++ The third stream you are referring to: playlist of the first two being redirected to AMS 5. Elaborate a little more on this.

    ++ How do you switch from one stream to another when you get the error log on the AMS 5.

    ++ Exact steps to replicate the issue and the logs from both the servers.

    ++ What does the term “Server is secured” in specific mean.