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A
Anonymous
March 25, 2011
Question

FMSI3.5 Administration Console/webserver unavailable

  • March 25, 2011
  • 1 reply
  • 551 views

I have a problem with our FMSI3.5. A few times now we have experienced problems with the administration console/fms webserver. They become unavailable. When someone tries to connect to the administration console or tries to download a file from the FMS webroot the connection fails (times out). Streaming still works when that happens.

A FMS restart fixes the problem. Logs say something but can't really see what is wrong.

admin.01.log:

#Date: 2011-03-24

#Fields: date  time    x-pid  x-status        x-ctx  x-comment

2011-03-24      05:30:44        25127  (i)2581173      Host: nic-flv01 IPv4: 127.0.1.1 -

2011-03-24      05:30:44        25127  (i)2571011      Server starting...      -

2011-03-24      05:30:44        25127  (i)2631174      Listener started ( FCSAdminIpcProtocol ) : localhost:11110/v4  -

2011-03-24      05:30:45        25127  (i)2631174      Listener started ( FCSAdminAdaptor ) : 1111/v4  -

2011-03-24      05:30:46        25127  (i)2571111      Server started (./conf/Server.xml).    -

2011-03-24      05:30:46        25127  (i)2581241      Connection to admin received.  -

2011-03-24      05:30:46        25127  (i)2581243      Connection from core 24628 received.    -

2011-03-24      05:30:47        25127  (i)2581241      Connection to admin received.  -

2011-03-24      05:30:47        25127  (i)2581241      Connection to admin received.  -

2011-03-24      05:30:47        25127  (i)2581243      Connection from core 24627 received.    -

2011-03-24      05:30:47        25127  (i)2581243      Connection from core 24629 received.    -

2011-03-24      05:30:47        25127  (i)2581244      Connection from core 24627 accepted.    -

2011-03-24      05:30:47        25127  (i)2581244      Connection from core 24629 accepted.    -

2011-03-24      05:30:47        25127  (i)2581244      Connection from core 24628 accepted.    -

2011-03-24      19:27:13        25127  (w)2671165      Failed login attempt from 94.213.188.118 at Thu Mar 24 19:27:13 2011.  -

2011-03-24      19:27:15        25127  (w)2671165      Failed login attempt from 94.213.188.118 at Thu Mar 24 19:27:15 2011.  -

2011-03-24      19:27:16        25127  (w)2671165      Failed login attempt from 94.213.188.118 at Thu Mar 24 19:27:16 2011.  -

#End-Date: 2011-03-25 05:30:10

Other logs don't seem to say anything on the topic. I can post them if you like to see them.

Anyone have an idea what could be wrong? Thanks in advance!

    This topic has been closed for replies.

    1 reply

    S
    SE_0208
    Participating Frequently
    March 29, 2011

    Can you post other logs too - like edge,core & master logs.

    Also if you requests directly to webserver i.e. without goign through FMS do you still see the issue?

    A
    Anonymous
    March 30, 2011

    I wasn't smart enough to save the log files. Now I am one day too late. The apache server (on 8134) running on the FMS server is still working when the FMS website becomes unavailable.

    Have there been any other reports of this problem?

    S
    SE_0208
    Participating Frequently
    March 31, 2011

    Sadly i dont remember anyone reporting such error - it migth have been reported but its just that i cannot remember as of now.

    Can you take of logs part when you get error again and pass that across me.

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