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whycantijuzusemyname
Participating Frequently
November 3, 2008
Question

FMSS3 Connection Problem

  • November 3, 2008
  • 3 replies
  • 388 views
Hi all,

I've been working on a streaming video/music site for a while and have been testing on my computer. Everything is working smoothly, I can connect without any problem, watch the videos, and listen to the music. Now I have asked the client to test and he says he cant see any of the videos or hear any music! I've tried using my colleagues computers and alas, they are not able to connect either. I have absolutely no idea what the problem could be.

How can one computer (my computer) be able to connect, but no others? Anyone have any ideas where I can start finding a solution to this problem? I'm really stuck here!

Your help is much appreciated.

Thanks,
Ryan

    This topic has been closed for replies.

    3 replies

    W
    whycantijuzusemynameAuthor
    Participating Frequently
    November 4, 2008
    Thanks for your messages. Yeah that's what I'm thinking too. Upon further investigation I found this site that tests which ports I'm able to connect through: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_16466. From this test, I found that I can connect to the FMS on my computer via 1935, but on other computers in my office, it fails to connect over 1935. Regarding the FMS I setup, I only set it up to listen on port 1935. My theory is, then, that I need to configure my FMS to 'fallback' on ports 80 and 443 when 1935 fails. I believe I have set this up now, I just need to get these ports opened up (I told the network guys I just need 1935 open back then). I hope this will solve the issue. Does it seem likely?

    Thanks
    webqaflash
    webqaflash
    Inspiring
    November 4, 2008
    Probably your firewall is blocking other users.
    Change the firewall settings and try again.
    T
    techeye
    Participating Frequently
    November 4, 2008
    Try to connect to the port that FMS is listening on. This can be done by issuing the command "telnet yourHostName 1935" provided that FMS is listening on port 1935. If you can't open up the socket you have firewall issues.
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