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Participant
October 29, 2013
Question

Help needed error 2032

  • October 29, 2013
  • 1 reply
  • 3233 views

Hello there,

We have been trying to figure out an issue with our Adobe Flash Live Streaming Server.

Every  week or so we get an error 2032 on strobe media player that we cannot  get rid of. The only way to get rid of it is we have to login to the  streams folder on the server and delete the .stream file from the server  and delete the event folder it references. After doing this it fixes the problem for a week or so. We found some errors in the apache error log but arent  really sure what we're looking at. Any help is greatly appreciated.

We are trying to stream a single bitrate.

[Tue  Oct 29 10:11:35 2013] [error] [client 127.0.0.1] File does not exist:  C:/Program Files/Adobe/Flash Media Server 4.5/webroot/hls-live

[Tue  Oct 29 10:11:36 2013] [error] mod_f4fhttp [400]: MjA4NTIzOTI5Ng=.stream  is an invalid file.Bootstrap path incorrect in stream file.

[Tue  Oct 29 10:11:36 2013] [error] [client 127.0.0.1] File does not exist:  C:/Program Files/Adobe/Flash Media Server 4.5/webroot/hds-live,  referer: StrobeMediaPlayback.swf

[Tue  Oct 29 10:11:38 2013] [error] mod_f4fhttp [400]: MjA4NTIzOTI5Ng=.stream  is an invalid file.Bootstrap path incorrect in stream file.

[Tue  Oct 29 10:11:38 2013] [error] [client 127.0.0.1] File does not exist:  C:/Program Files/Adobe/Flash Media Server 4.5/webroot/hds-live,  referer: StrobeMediaPlayback.swf

[Tue  Oct 29 10:11:39 2013] [error] mod_f4fhttp [400]: MjA4NTIzOTI5Ng=.stream  is an invalid file.Bootstrap path incorrect in stream file.

[Tue  Oct 29 10:11:39 2013] [error] [client 127.0.0.1] File does not exist:  C:/Program Files/Adobe/Flash Media Server 4.5/webroot/hds-live,  referer: StrobeMediaPlayback.swf

[Tue  Oct 29 10:11:40 2013] [error] mod_f4fhttp [400]: MjA4NTIzOTI5Ng=.stream  is an invalid file.Bootstrap path incorrect in stream file.

[Tue  Oct 29 10:11:40 2013] [error] [client 127.0.0.1] File does not exist:  C:/Program Files/Adobe/Flash Media Server 4.5/webroot/hds-live,  referer: StrobeMediaPlayback.swf

[Tue  Oct 29 10:14:02 2013] [warn]  Checking if stream is disabled but  bootstrap path in event file is empty for  event:livepkgr/events/_definst_/ar stream name:event10302013test

[Tue  Oct 29 10:14:02 2013] [warn]  bootstrap path is in event file is empty  for event:livepkgr/events/_definst_/ar stream name:event10302013test

[Tue  Oct 29 10:14:03 2013] [error] [client 127.0.0.1] File does not exist:  C:/Program Files/Adobe/Flash Media Server 4.5/webroot/hls-live

We do have a crossdomain.xml in the web root.

<?xml version="1.0"?>

<!DOCTYPE cross-domain-policy SYSTEM "http://www.adobe.com/xml/dtds/cross-domain-policy.dtd">

<cross-domain-policy>

<allow-access-from domain="*" />

<site-control permitted-cross-domain-policies="all"/>

</cross-domain-policy>

This topic has been closed for replies.

1 reply

dchaddAuthor
Participant
April 3, 2014

Bump

Adobe Employee
April 7, 2014

crossdomain is not an issue here...FLash player error codes are listed here

http://help.adobe.com/en_US/FlashPlatform/reference/actionscript/3/runtimeErrors.html

2032 corresponds to stream error and most likely the specified stream does not exist on server anymore..If you have a fairly reasonably reproducible case you can log a bug with Adobe and along with it upload logs for Apache and AMS espc around the time when this problem first starts to occur...