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R
RosarioPingaro
Participating Frequently
October 31, 2012
Question

IOS play ondemand video up to 1h:11min:52s

  • October 31, 2012
  • 1 reply
  • 1919 views

We have a weird issue when we open some big videos on IOS.

The video are longer but the IOS open it up to 1h:11m:52sec

Opening the video using http on reagular player everything works ok.

Is there some default value to change in manifest or server to let the player open the file to a longer duration?

regards

Ros

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    SE_0208
    Adobe Employee
    November 1, 2012

    Can you provide more details about the file? Do you see any errors in error logs of Apache - if yes can you let us know what are the errors? Do other streaming protocols work fine with this file namely RTMP and HDS.

    Do you have access to mediastreamvalidator tool - if yes can you run the same?

    R
    RosarioPingaroAuthor
    Participating Frequently
    November 2, 2012

    Using the other protocols everything works fine.

    The problem is presento only using IOS opening the m3u8 manifest:

    #EXTM3U

    #EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=64000

    /stiletv-vod/ConvergenzeInnovationCenter.aac.m3u8

    #EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=300000

    /stiletv-vod/ConvergenzeInnovationCenter_300.f4v.m3u8

    #EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=700000

    /stiletv-vod/ConvergenzeInnovationCenter_700.f4v.m3u8

    when i open the manifest i get only an error:

    [Fri Nov 02 18:04:24 2012] [error] [client 195.60.190.156] File does not exist: /opt/adobe/fms/webroot/stiletv-vod

    where stiletv-vod is the www root of the service:

    <Location /stiletv-vod>
        HLSHttpStreamingEnabled true
        HLSMediaFileDuration 8000
        HttpStreamingContentPath "../webroot/stiletvvod"
        HLSFmsDirPath ".."
        HLSJITConfAllowed true

    # Uncomment the following directives to enable encryption
    # for this location.
    #    HLSEncryptionScope server
    #    HLSEncryptCipherKeyFile "../phls/vodkey.bin"
    #    HLSEncryptKeyURI        "https://<ServerName>/hls-key/vodkey.bin"

        Options -Indexes FollowSymLinks
    </Location>

    playing with HLSMediaFileDuration i am able to get a little longer duration, using 160000 i am able to read 1h13m.00s duration

    regards

    Ros

    R
    RosarioPingaroAuthor
    Participating Frequently
    November 3, 2012

    we upgraded from 4.5.1 to 4.5.4 and now we have a full duration of the hls-vod streaming.

    The problem is not fixed at all because after 1h.11min we have only audio and not video.

    I am lost about it.

    Your help is appreciated

    Regards

    Ros

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