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toby1kenobi
Participant
February 11, 2011
Question

Master process not found, or multiple masters

  • February 11, 2011
  • 2 replies
  • 754 views

Hi there,


  The line:

Master process not found, or multiple masters

  appears in /var/log/messages of a Centos server running FMS 3.5 right around the time Flash videos stop working on a site we built. Oddly, nothing appears in /opt/adobe/fms/logs/master.xx.log at the corresponding time*. Is there likely to be any more illuminating information somewhere on the server, to help us identify what caused Flash to stop working?!

  Best wishes,


Toby

* Although the FMS logs feature this line a lot:

Assert failed in /util/TCSysUtil.cpp line 683

    This topic has been closed for replies.

    2 replies

    S
    Shiraz Anwar
    Participating Frequently
    February 15, 2011

    Also make sure that when you get this error you should be able to open these two files:

    - cat /proc/meminfo

    - cat /proc/processid/status

    seems like some permission issue.

    S
    Shiraz Anwar
    Participating Frequently
    February 15, 2011

    It seems like you are exceeding the memory to a very high value. Can you make sure that you are not using extensive memory?

    You may try to kill the fmsmaster and fmscore process and restart again to see if you are getting it agian and again.

    T
    tobym
    Inspiring
    February 15, 2011

    Thanks for getting back to me. From the error how did you deduce that this is memory related? The server does not currently service a great deal of traffic, although I'm certainly not saying that I know you're wrong. We're monitoring remotely using Nagios and there are no other indicators of stress (although memory is not monitored).

    Thanks again, your help is much appreciated.


    Toby

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