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A
Anonymous
July 17, 2013
Question

Media Encoder in settings mode only shows the lower half of screen

  • July 17, 2013
  • 2 replies
  • 1062 views

All of a sudden, my Adobe Media Encoder CS4 is only showing the lower half of the screen in Settings mode. This is how it encodes from the .wmv file to .avi. and is therefore corrupting the file. Does anyone know why this has happened?

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    2 replies

    A
    Anonymous
    July 22, 2013

    I removed the Windows Media Security Update KB2834904 and as suggested - this was the problem. Many thanks to Larry Sullivan.

    I
    ivansull
    Participating Frequently
    July 22, 2013

    This is a known issue related to a recent security update to Windows Media: http://support.microsoft.com/kb/2803821

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