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February 16, 2015
Question

Message queue too large; disconnect the client.

  • February 16, 2015
  • 1 reply
  • 326 views

We have built a video conferencing solution in which we allow multiple attendees to share their cameras and mics. Additionally we have a custom Java app that publishing a ScreenSharing feed to the participants.

We're Using Adobe Media Server 5 and we’re running into issues where certain clients (seemingly sporadically) are disconnected from the session with a disconnect code of 416 in the Access logs.

According to the Adobe documentation, the 416 disconnect is the following:

disconnect

data_exceeded

416

Message queue too large; disconnect the client.

The interesting thing is, we don’t have message queueing enabled on our server (according to our Server.xml file ).

Is there some other queueing that this log could be referring to?

Are there any specific ways we can attempt to tweak this issue ?

Any help would be appreciated

PS -- The disconnects don't only happen with the ScreenSharing feed, but that's the only time that it consistently happens.

This topic has been closed for replies.

1 reply

Adobe Employee
February 24, 2015

What does log file say...specifically the core log file.

Please add a tag/setting <DataQHighWaterMark> to <MsgQueue><Server> in Application.xml ...The default is 10MB and it your streams are high bitrate streams you can increase the size.

Also may be you can try to increase your ram.