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Barr4476
Inspiring
June 2, 2011
Question

NetStream.Record.NoAccess

  • June 2, 2011
  • 1 reply
  • 1032 views

We have a custom app that allows users to record videos using their webcams. We have never had an issue with FMS not recording but today for one of our users it did. In the log I saw the error "NetStream.Record.NoAccess". I have researched it online and I don't think neither of the two possible causes are the reasons for the no record. Any help would be highly appreciated.

FMS version: Adobe Flash Media Server 4.0.1 r2009 x64

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    1 reply

    Nikhil_Kalyan
    Nikhil_Kalyan
    Participating Frequently
    June 3, 2011

    Hi,

    Thanks for trying FMS 4.0.1.

    I think we might have to find more information to dig this. Are you recording in mp4/f4v format ? Is there any restart/republish that happened at the time when the error is logged ? And also , are there any other logs that you could find different during the same instance ?

    I am suspecting, if there is a re-connect, the record might not have started as expected and hence it gave the error (though not intiutive enough to describe the problem).

    Are you recording in append mode ?

    Thanks for your co-operating in letting the information. 

    B
    Barr4476Author
    Inspiring
    June 3, 2011

    The app currently only records in the flv format. Yes, the recording is done using the append mode because the app allows the user to stop recording and resume recording. I don't believe there was any restart/republish of the user stream because there is not method on the user side to stop the stream. I also don't believe it was a re-connect because the app is setup to shutdown when the user disconnects. Also the app instance is unique per user.

    The only thing that I did see in one of the other logs was the message "the flv segment cache is full" and it occurred at the exact time as the "NoAccess" message. I don't know if there is a correlation between the messages.

    Thanks

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