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Known Participant
September 25, 2012
Question

PHDS - problem with the content license

  • September 25, 2012
  • 1 reply
  • 1424 views

Hi, I have just enabled the basic phds settings in my httpd.conf (ie not the PHDSCommonKeyFile / PHDSPlaybackExpiration / PHDSOutputProtection / PHDSVideoEncryptionLevel) settings:

<IfModule jithttp_module>

  <Location /hds-vod>

    HttpStreamingJITPEnabled true

    JitFmsDirPath ".."

    HttpStreamingContentPath "/full/location/to/content"

    HttpStreamingJITConfAllowed false

    EncryptionScope server

    ProtectionScheme phds

    Options -Indexes FollowSymLinks

  </Location>

</IfModule>

And whilst when hitting the video_bitrate.mp4.f4m file i get the expected xml back with the drmAdditionalHeader element, when I view it in the adobe multibitrate hds player i get the error "There was a problem with the content license., plesae contact your video service provider" - has anyone seen this before?

Thanks

This topic has been closed for replies.

1 reply

September 28, 2012

Hi seblbuk,

Could you tell me what exactly you mean by "adobe multibitrate hds player"? Are you refering to the start page with  the HDS Multibitrate and HDS Single Bitrate options? Could you also check the Apache error logs, located under root_install/Apache2.2/logs and tell me if any error has be logged there? Could you verify you have a crossdomain.xml file under root_install/webroot?

Thanks,

Apurva

seblbukAuthor
Known Participant
October 1, 2012

Hi, the "adobe multibitrate hds player" is the one you see on the http://server:8134 home page.

I installed 4.5.3 from scratch and left all the defaults with the exception of EncryptionScope server  & ProtectionScheme phds - the http error log showed the below when visiting http://server:8134 - [Mon Oct 01 08:34:18 2012] [debug] mod_headers.c(756): headers: ap_headers_output_filter()

The player does say in the bottom right "This video content is DRM protected" and the crossdomain.xml exists and looks like:

<cross-domain-policy>

<allow-access-from domain="*"/>

<site-control permitted-cross-domain-policies="master-only"/>

</cross-domain-policy>

October 1, 2012

Could you tell me what flash player you have on your client?

Also can you search for [error] in the Apache logs and let me know what you find?