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A
Anonymous
May 21, 2011
Question

some .mp4 (h.264) files will not stream using fms!

  • May 21, 2011
  • 1 reply
  • 660 views

Hi!

I've made several mp4 file using Camtasia for Mac. No matter what settings or player I use the files won't play. Encoding them from Camtasia Windows version works just fine. I assumed this was a question for Camtasia/Techsmith but they're saying there is nothing wrong with the h.264 files Camtasia for mac is encoding and says this is an Adobe/FMS issue.

I'm using the latest Camtasia version and FMS 3.5. I've used several different players and they all play mp4 but not the ones encoded in Camtasia for mac.

What might be the problem and how do I solve it. I need to be able to encode from both the Camtasia Mac and Windows version.

Thanks

    This topic has been closed for replies.

    1 reply

    A
    Anonymous
    May 23, 2011

    Hi,

    Would it be possible for you to install the FMS 3.5.6 update (free maintenance update) from http://www.adobe.com/support/flashmediaserver/downloads_updaters.html and check if the mp4 files play on that.

    We could check this as a first step.

    Thanks

    Mamata

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