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March 10, 2010
Question

Strange Event ID with no information at all...

  • March 10, 2010
  • 3 replies
  • 2361 views

Hello there.

I am receiveing the following id:

EventID 1371

Severity Error

Description 8

Category: (263)

Source: FMS(CORE)

What's this?

    This topic has been closed for replies.

    3 replies

    Known Participant
    January 11, 2013

    Our server has gone down again with this issue.   Really wishing we could figure it out as it will be some time before we transition to our 4.x setup.

    Known Participant
    October 30, 2012

    Reviving this thread from the dead.  I've got a windows 2003 r2 sp2 x64 server running FMS 3.5.7 that has been flooding its logs with this same error / event id.

    no clue what started it, or how to stop it.

    Asa_-_FMS
    Adobe Employee
    Adobe Employee
    March 11, 2010

    It looks like you somehow started your FMS without having the warning messages DLL installed.  I used to have this happen to me if I replaced my FMS binaries without actually changing out all the DLL modules.  In any case, that error only comes on Windows - so if it's on Linux it's seriously questionable, not that it's not anyway - since FMS is reporting that it failed to create a fiber for it's base Fiber operation system - not typically the thing you expect to see.  In fact, I've never seen this error occur before.

    What did you do to make this happen?

    Asa

    March 11, 2010

    Hello ASA,

    I am using Windows 2008 DTC x64 bit, but i am not using any fiber!!???

    How can i change DLL?

    What's the procedures?

    Best Regards,

    Sérgio Henrique

    Asa_-_FMS
    Adobe Employee
    Adobe Employee
    March 12, 2010

    Well, there's not really a procedure per se as Adobe hasn't tested on Win 2008 yet for FMS.  So, there's a a couple of paths we can go down, if you need to stay on Win2k8 we can open an investigation, try to reproduce the problem, capture and research the issue.  Alternatively, you can try a platform like Win2003 that has been Adobe certified.

    Keep in mind, I'm happy to help move onto a new platform as we can.  It's likely that's a supported future platform, so it's work that my managers won't call me crazy for picking up (as opposed to FMS doesn't work on my custom PDP11) - in escalations we never want to throw out the old 'not-supported' excuse.  However, you may not want to go there if the platform isn't super important to you.  The supported platforms are there for your benefit to know that you won't encounter crippling issues like an inability for FMS to init it's Fiber system (an internal base OS utility)

    So, LMK where you want to go with this and we'll try to accomodate.

    Asa