Timeout problem on AMS 5.0.3

Hi all,

We have a problem with our Adobe Media Server, those servers record the record the voice and later reproduce the flv file.

Although we restart the ams, the service degrades and affect our costumers.

Our platform is two standalone servers Adobe Media Server 5.0.3 with a shared nfs volume (servers don't save the same file, so no locks in nfs volume).

A shockwave component in a website record the voice, save the file in disk and later play this flv file.

Our customers tell us that sometimes the record doesn't work and we've configured a check in cron using amscheck:

/opt/adobe/ams/tools/amscheck --host localhost --port 1935 --app OUR_APP --play "test/S02371" --timeout 5  --logfile /opt/adobe/ams/tools/testApp/fmscheck.log

In that log we can see:

----- working ------

Version 5,0,3,3029

#2014-10-15 20:05:01

#Software: Adobe Media Server Check 5,0,3,3029

#2014-10-15

#Fields: date    time        x-event                             x-sname

2014-10-15     20:05:01     Connect                              rtmp://localhost:1935/OUR_APP

2014-10-15     20:05:01     NetConnection.Connect.Success        Connection succeeded.

2014-10-15     20:05:01     Success                              StreamCreated

2014-10-15     20:05:01     Success                              StreamCreated

2014-10-15     20:05:01     NetStream.Play.Start                 Started playing test/S02371.

2014-10-15     20:05:01     NetStream.Data.Start                 -

2014-10-15     20:05:01     NetStream.Play.Reset                 Playing and resetting test/S02371.

2014-10-15     20:05:01     NetStream.Play.Stop                  Stopped playing test/S02371.

2014-10-15     20:05:01     Program complete successful          -

----------------------------

---- not working -----

#Version 5,0,3,3029

#2014-10-15 20:04:01

#Software: Adobe Media Server Check 5,0,3,3029

#2014-10-15

#Fields: date    time        x-event                             x-sname

2014-10-15     20:04:01     Connect                              rtmp://localhost:1935/OUR_APP

2014-10-15     20:04:02     NetConnection.Connect.Success        Connection succeeded.

2014-10-15     20:04:02     Success                              StreamCreated

2014-10-15     20:04:02     Success                              StreamCreated

2014-10-15     20:04:08     Timeout                              -

--------------------------------

We can't see that request in access.00.log when we have "Timeout".

Servers don't have memory or cpu problems.

Servers have 4 CPU and 8 Gb.

We suppose that our servers have a bad configuration but we don't have enough experience.

Can you help us?

We can attach logs or api's calls.

Thanks in advance,

Dani