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Participating Frequently
August 6, 2010
Question

Upgrade from FMS 3.5 to Flash Media Interactive Server no apps working

  • August 6, 2010
  • 1 reply
  • 1033 views

I sucessfully upgraded from FMS to FMIS. In the Admin it shows that the license is now Flash Media Interactive Server r405 I believe.

The live and vod services continue to work as expected.

On a separate development server I have developed a number of applications that I want to move to the new production server. Nothing connects at all on the new server. In the Admin, all the applications show as being available.

Is there something I need to do to make it work?

I don't want to post details on line but willing to share if someone can help out?

Boss really wants to make the $4000 upgrade work if you know what I mean...

    This topic has been closed for replies.

    1 reply

    Participating Frequently
    August 6, 2010

    Hi mbrownLGE,

    Can you let me know few details:

    1. How did you upgrade - using license file or license keys - i suppose license key?
    2. Did you restart your server after putting in the serial key? If not , please restart, for licensing changes to take place, you need to restart the server.
    3. If you have restarted and you are facing same issue - can you check your logs and see what error messages are you getting, you can check edge.00.log,core.00.log and master.00.log.
    4. If I am not mistaken you have upgraded from Streaming Server to Interactive Server, am i right?
    5. Also which version of FMS are you using?

    If you are not comfortable answering here - you can post your answers via private message to me.

    mbrownLGEAuthor
    Participating Frequently
    August 6, 2010

    Thank you. If you don't mind, I would prefer to do it here although I am

    happy to post the final results for the thread. I used to work at MM

    and Adobe before that so I think there is great value in one to many

    support.

    1. How did you upgrade - using license file or license keys - i suppose license key?

    License key. Just copied and pasted into the server admin's license screen.

    2. Did you restart your server after putting in the serial key? If not , please restart, for licensing changes to take place, you need to restart the server.

    Yes. I did, but I did it from the admin, not the start and stop applets.

    3. If you have restarted and you are facing same issue - can you check your logs and see what error messages are you getting, you can check edge.00.log,core.00.log and master.00.log.

    This is from the Edge.log. I am not really sure what it says, but it

    coincides with when I entered the key.

    #Version: 1.0#Start-Date: 2010-08-03 07:11:16

    #Software: Adobe Flash Media Server 3.5.0 r405

    #Date: 2010-08-03

    #Fields:

    date time x-pid x-status x-ctx x-comment2010-08-03 07:11:15 5236 (i)2581250

    Edge disconnected from core (9412). -2010-08-03 08:51:40 5236 (i)2581252

    Registering core (11384). -2010-08-03 11:37:14 5236 (i)2581250

    Edge disconnected from core (11384). -2010-08-03 11:37:31 5236 (i)2581252

    Registering core (12104). -2010-08-03 17:06:16 5236 (i)2581250

    Edge disconnected from core (12104). -2010-08-03 17:06:16 5236 (i)2581250

    Edge disconnected from core (5264). -

    #Date: 2010-08-03

    #Fields:

    date time x-pid x-status x-ctx x-comment2010-08-03 17:06:38 6080 (i)2581173

    Host: C29527-121731 IPv4: 10.0.0.2 -2010-08-03 17:06:38 6080 (i)2631174

    Listener started ( defaultRoot_edge1 ) :

    localhost:19350/v4 -2010-08-03 17:06:39 6080 (i)2631174

    Listener started ( defaultRoot_edge1 ) :

    80/v4 -2010-08-03 17:06:39 6080 (i)2631174

    Listener started ( defaultRoot_edge1 ) :

    1935/v4 -2010-08-03 17:06:39 6080 (i)2581252

    Registering core (6052). -2010-08-03 17:06:40 6080 (i)2581252

    Registering core (6120). -

    #End-Date: 2010-08-05 05:43:58

    4. If I am not mistaken you have upgraded from Streaming Server to Interactive Server, am i right?

    Well the name on the screen was Flash Media Server 3.5 It streams just

    fine, but I get really confused with all the names of the servers frankly.

    5. Also which version of FMS are you using?

    3.5

    Thank you so much for your help. I am trying not to have to deinstall

    the server and reinstall it. If I can avoid that, please let me know.

    FWIW, this is the code I used to test to see if the server was accepting

    connections to an unsigned app.

    package

    {

    import flash.net.NetConnection;

    import flash.display.Sprite;

    import flash.text.TextField;

    import flash.events.NetStatusEvent;

    public class FMS3Connect extends Sprite

    {

    private var nc:NetConnection;

    private var rtmpNow:String;

    private var msg:String;

    private var connectText:TextField;

    private var posX:Number;

    function FMS3Connect ()

    {

    nc=new NetConnection();

    nc.addEventListener (NetStatusEvent.NET_STATUS,checkConnect);

    rtmpNow="rtmp://www.letsgoexpo.com/connect";

    trace (rtmpNow);

    //rtmpNow="rtmpe:/connect";

    nc.connect (rtmpNow);

    }

    private function checkConnect (event:NetStatusEvent):void

    {

    connectText=new TextField();

    msg=event.info.code;

    connectText.width=250;

    connectText.text=msg;

    addChild (connectText);

    posX=connectText.stage.stageWidth;

    connectText.x=100;

    connectText.y=175;

    }

    }

    }

    Of course it has a little SWF that goes with it, but there isn't

    anything there except this.

    On the development server this works and shows the connect.

    Thanks for your help. I will be checking mail frequently after noon

    pacific. I don't know where you are located so I guess you get mail out

    whenver you can.

    --

    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

    Matt Brown - Moss Beach Ceramics

    email: mbrown@mossbeachceramics.com

    web: www.mossbeachceramics.com

    store: mossbeachceramics.etsy.com

    cell: (650) 518-0250

    Participating Frequently
    August 7, 2010

    Don't see anything wrong in logs.

    Can you answer below queries and try out few things:

    1. Is your Developer Server machine and Interactive Server Machine where you have put the key, are they same machine or different machines?

    2. Are you able to connect to "live" or "vod" application on your FMIS machine?

    3. I would suggest you to restart the server via Start/Stop applets rather than Admin Server and then try connecting.

    4. Also what message do you get at client (i.e. in checkConnect) - do you get NetConnection.Connect.Failed or NetConnection.Connect.Rejected - If you get Failed message that means connection never reached server and if you getting rejected check your application.00.logs to see if there is any server-side logic error - i know its little strange that something should work on Development Server and does not work FMIS(if its same machine)

    Now if it comes to uninstalling - if it really comes to that - i would suggest you to install 3.5.3 update - it has lots of bug fixes on top on 3.5 build