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T
tobym
Inspiring
February 15, 2011
Question

Upgrade issues

  • February 15, 2011
  • 2 replies
  • 789 views

Hi there,

  We tried and failed to upgrade FMS 3.5.1 to 3.5.5 on Centos, as per this description:

http://help.adobe.com/en_US/FlashMediaServer/3.5_InstallingFMS/WS5b3ccc516d4fbf351e63e3d119ed5bf6c6-7ff2.html

  Has anyone else done this, and  should it be as simple as that description? Immediately after  installation (prior to any config changes from the default) the logs  seemed to show that the edge process stopped, and there seemed to be  missing log files (edge.00.log for a start). Copying in config changes from the previous installation didn't get us anywhere, ultimately we reverted to the old version.


  Any tips much appreciated,


Toby

    This topic has been closed for replies.

    2 replies

    S
    Shiraz Anwar
    Participating Frequently
    February 16, 2011

    Hi Toby

    Let me try to enumerate few steps that may possibly help you out:

    1. Make sure you have stopped the server, you can do so by going to /opt/adobe/fms and doing

    - ./server stop

    - ./adminserver stop

    also remove the services

    - ./fmsmgr remove fms

    2. Backup all your necessary data as suggested on the webpage

    3. Install the upgrade (it will also automatically start your server)

    4. Copy back your data

    6. and restart again, so as your config changes take effect, to restart:

    - ./server restart

    - ./adminserver restart

    Let me know if you have already performed these steps and it didnt help you much.

    T
    tobymAuthor
    Inspiring
    February 16, 2011

    Thanks for trying to help. One difference between what you seem to be suggesting and what we tried (as per those instructions) was we actually uninstalled the current software (by executing ./uninstallFMS) - is this unnecessary/incorrect?

    S
    SE_0208
    Participating Frequently
    February 16, 2011

    When you say "Copying in config changes" what do you mean  - you just copied previous config files to new one - i mean overwriting them? Also what does your master.00.log says?

    T
    tobymAuthor
    Inspiring
    February 16, 2011

    Thanks for getting back to me. No, I mean we added the config changes manually, sorry I didn't make that clear.

    The master log had (I think, it's now been replaced as we had to uninstall) some basic headers only, and (I think) a message about the edge process stopping.

    Have you experience of doing this upgrade?

    Toby

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